We are looking for a Supply Executive in Lahore

Responsibilities:

The Supply Executive will mainly be handling key day-to-day activities that will assist the team in the growth, performance, and quality of the supply.

1. Supply acquisition - Acquire captain supply to meet the requirements of the business and provide best-in-class reliability and supply experience for Customers.
2. Collaborate with Marketplace supply teams or create a dedicated fleet to meet this goal
3. Lead cross-functional supply-related projects
4. Vendor Management - manage vendor relationships to increase supply Platform
5. Day-Day Supply Operations - ensure reliability and experience across all delivery verticals on a daily basis
6. Actively contribute to the data-driven environment of with best practices, methodology and data visibility
7. Maintain delivery KPIs including delivery time, fulfillment, and Captain performance
8. Captain retention, loyalty, and engagement
9. City operations Help the team in testing out new rollouts and helping in collecting captain feedback
10. Captain support Extend support to the captains on a daily basis by troubleshooting their problems/issues on the ground

Salary: 60,000-70,000

Working Hours: 9.30 am to 6.00 pm PKR

Skills:

Employee Retention, Vendor Management, Supply Chain Optimization,
 

We are looking for a dynamic and motivated Customer Sales Representative to join our team.

The ideal candidate will engage with customers, identify their needs, and provide product or service solutions that drive sales and customer satisfaction. This role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment.

Key Responsibilities:

1. Engage with customers through various channels (phone, email, chat, in-person) to understand their needs and recommend appropriate solutions.
2. Meet or exceed sales targets by effectively promoting products/services and upselling when appropriate.
3. Provide product information, answer questions, and address customer concerns promptly.
4. Process orders accurately and efficiently, ensuring a smooth transaction from start to finish.
5. Maintain a thorough knowledge of products, services, and pricing to deliver accurate information to customers.
6. Build and maintain relationships with clients to encourage repeat business and referrals.
7. Collaborate with the sales team to develop effective strategies for increasing revenue and market reach.
8. Document customer interactions, feedback, and inquiries in the CRM system to maintain accurate records and follow up on leads.
9. Stay updated on industry trends, product updates, and competitive offerings to provide informed recommendations.  

Skills:

Coordination Skills, Customer Handling, Communication Skills, Fluent in English,
 

We are seeking an experienced and motivated Upwork Bidder to join our team. The ideal candidate will have a proven track record of successfully bidding on projects and securing freelance jobs on Upwork. Your primary responsibility will be to identify, bid on, and manage projects that align with our business goals.

Requirements:

1. Proven experience as a bidder on Upwork or similar freelance platforms.
2. Strong written communication skills with the ability to craft persuasive proposals.
3. Excellent research skills to identify suitable projects.
4. Knowledge of our industry (e.g., web development, graphic design, content writing) is a plus.
5. Ability to manage multiple bids and projects simultaneously.
6. Self-motivated with strong organizational skills.

Preferred Qualifications:

• Familiarity with Upwork’s platform and tools.
• Previous experience in sales or client management.
• A portfolio showcasing successful projects and client testimonials.

Skills:

Bidding Strategies, Business Development Strategies, Business Development Process,
 

We are looking for a Junior Sales and Support Representative who will play a key role in assisting the sales team with generating new business and ensuring customers receive outstanding support. This role is ideal for individuals who are passionate about sales, customer service, and developing their skills in a fast-paced, growing company.

KEY RESPONSIBILITIES:

Sales Support:

1. Lead Generation: Conduct research and identify potential clients to expand the customer base.
2. Client Communication: Support the sales team in contacting leads and responding to inquiries via phone, email, and chat.
3. Proposal Preparation: Assist in preparing and sending sales proposals, quotes, and presentations to prospective clients.
4. CRM Management: Maintain and update customer and lead data in the CRM system to ensure accurate record-keeping.

Customer Support:

• Client Assistance: Respond to customer queries, provide information about products or services, and assist with order placements.
• Problem Resolution: Troubleshoot and resolve client issues or concerns, escalating them to senior team members when necessary.
• Client Retention: Maintain strong relationships with existing clients to ensure satisfaction and encourage repeat business.

Administrative Support:

• Sales Reports: Assist in preparing sales and customer support reports to track performance metrics and identify opportunities for improvement.
• Collaboration: Work closely with other departments, including marketing and product development, to provide customers with the best possible experience.
• Training: Participate in training sessions to stay updated on product knowledge and sales techniques.

QUALIFICATIONS:

Education:

• Bachelor's degree in Business, Marketing, or a related field preferred. Equivalent work experience will be considered.

Experience:

• Minimum 6 months of experience in sales, customer support, or a related field.

Skills:

1. Communication: Excellent verbal and written communication skills.
2. Customer Service: A strong customer-focused approach with problem-solving capabilities.
3. Organizational Skills: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
4. Technical Skills: Proficiency in Microsoft Office and CRM software.
5. Teamwork: Collaborative attitude with the ability to work well within a team setting.

Skills:

Communication Skills, Sales Automation, Client Acquisition Skills, Sales Management,
 

We are looking for a skilled Information Security Analyst to protect our organization's information assets and maintain the integrity of our systems.

In this role, you will monitor network security, assess risks, and identify potential threats while conducting thorough incident response.

1. A strong understanding of cyber-security tools, compliance regulations, and risk mitigation strategies is essential.
2. The ideal candidate will demonstrate excellent analytical abilities and a proactive mindset towards evolving security challenges.
3. As this position does not involve managing a team, the emphasis is placed on individual contributions to securing the organization's digital landscape.
4. Monitor network and system activities for potential security threats and breaches
5. Conduct risk assessments to identify vulnerabilities in our infrastructure and data implement security measures, including firewalls and intrusion detection systems, to safeguard sensitive information
6. Perform regular audits of security protocols and compliance with regulatory requirements
7. Analyze security incidents to determine root causes and develop strategies for prevention
8. Utilize various security tools, including SIEM systems, to enhance threat detection capabilities
9. Execute penetration testing to evaluate the effectiveness of existing security measures
10. Collaborate with other teams to address security issues and implement best practices
11. Prepare detailed reports on security incidents and assessment findings for stakeholders
12. Stay updated on the latest security trends, vulnerabilities, and regulatory changes to improve the organization's security posture

Skills:

Compliance, Network Threat Analysis, Risk Assessment, SOC, Infosec, Cyber Security, Information Security Management,
 

We are seeking an experienced DevOps Engineer who possesses a deep understanding of Linux fundamentals, scripting languages, and cloud platforms. The ideal candidate will help streamline our development and operational processes by managing and optimizing our cloud environments in AWS and Google Cloud Platform.

This role involves working collaboratively with software developers to facilitate code releases and ensure smooth deployment of services. You will also monitor systems for continual availability, troubleshoot issues, and implement best practices in security and logging. Join our dynamic team and contribute to the innovative solutions that Dukan provides to its users.

Responsibilities:

1. Collaborate with the DevOps team and software developers to ensure seamless code releases and service deployments.
2. Administer and deploy Linux server instances remotely, maintaining optimal system performance.
3. Manage cloud environments using AWS and Google Cloud Platform to ensure efficient resource utilization.
4. Implement monitoring systems and practices to maintain 24x7 operational availability.
5. Troubleshoot and resolve technical issues related to system and application configurations swiftly.
6. Utilize scripting languages to automate repetitive tasks and streamline workflows.
7. Implement Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as GitLab and Jenkins.
8. Evaluate and enhance monitoring and logging processes, leveraging tools such as the ELK Stack.
9. Apply security best practices to safeguard data and infrastructure against potential vulnerabilities.
10. Maintain version control systems to ensure proper code management and collaboration.
11. Provide support for system usage and application configuration troubleshooting.
12. Stay updated on the latest DevOps trends and technologies to continuously improve practices.

Skills:

DevOps, Linux, Git,
 

We are seeking a proactive and skilled individual for the role of Social Media Moderator and Chat Support Representative. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.

Key Responsibilities:

1. Monitor and manage social media platforms, responding to customer inquiries promptly and professionally.
2. Provide efficient chat support to resolve customer queries effectively.
3. Ensure customer satisfaction through exceptional written and verbal communication.
4. Collaborate with the team to address and escalate issues when required.

Requirements:

• Strong written and spoken communication skills (English).
• Previous experience in a call center environment is required.
• Experience in chat support is highly preferable.
• Flexibility to adapt to dynamic work environments and shifts.

Why Join Us?

• Opportunity to work in a fast-paced and engaging environment.
• Enhance your skills in customer support and social media management.

Skills:

Social Media Chat Support, Live Chat Handling, Chat Support Skills, Communication Skills,
 

You will be responsible for leading the Sales team and shall involve coaching and training them to meet sales targets, understanding and communicating clients' requirements, providing leadership and guidance, ensuring the team is equipped to market properties, following up with clients for evolving requirements, maintaining good relationships and seeking new business opportunities.

Duties and Responsibilities:

1. Managing and leading Salesforce while ensuring that teams are coached, trained, and have the necessary skills to meet sales targets.
2. Understanding clients' requirements and effectively communicating them to the sales team.
3. Providing leadership and guidance to the sales team to ensure they are meeting or exceeding sales targets.
4. Ensure that clients are thoroughly briefed about relevant property units and that the sales team is equipped with the knowledge and tools needed to effectively demonstrate and market properties to potential buyers.
5. Ensure that clients are given demonstrations, carry out site visits, and timely closure of deals.
6. Follow up with clients to understand evolving changes in requirements, and to ensure customer satisfaction and repeat business.
7. Maintain a good relationship with the clients, and actively seek out new business opportunities through networking and relationship building.

Requirements:

• Education to degree level or equivalent practical experience.
• Passionate about sales. The ideal candidate will have commitment and focus on excellence, team building and customer service, and a strong alignment with our core values.
• 6-10 years of experience in sales (Prior experience in managing teams is preferable).
• Strong communication skills.

Benefits:

• An opportunity to become part of a highly professional and dynamic team working on the best practices.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
• Local and international exposure with our partner ventures.

Skills:

Sales Management, End to End Sales, Business Development Process,
 

The Head of Engineering will lead our engineering vision and drive the development of our technology strategy. This senior leader will manage and oversee our entire development team guiding them toward building and scaling innovative, high-quality solutions that meet client and business needs.

Responsibilities:

1. Leadership & Team Management: Lead and inspire a large, diverse engineering team, establishing a culture of collaboration, excellence, and continuous improvement. Mentor and support senior developers, fostering their professional growth and aligning team performance with company goals.
2. Engineering Strategy & Vision: Define and drive the technical vision, long-term strategy, and roadmaps for our software architecture. Champion innovation and influence technical decisions that align with the company’s growth and mission.
3. Process Development: Develop and implement engineering processes that scale effectively to support a high-performing engineering team. Establish best practices and operational guidelines to ensure productivity, quality, and accountability.
4. System Development Lifecycle Oversight: Oversee the end-to-end system development life-cycle, from requirements gathering through deployment, ensuring projects are delivered on time, within scope, and aligned with company standards.
5. Technology & Architecture: Shape and implement an integrated, scalable web architecture that supports company growth. Stay updated with emerging technologies and make strategic decisions on technology investments, particularly in open-source stacks like Python, PHP, and other web technologies.
6. Quality & Performance: Ensure that all software deployments meet performance, security, and quality standards. Maintain oversight of the platform’s stability and take ownership of feature deployment and technical performance metrics.
7. Collaboration with Cross-functional Teams: Partner closely with Product, Sales, and Client Success teams to align engineering efforts with business priorities. Support the Sales team by participating in demos and addressing technical needs during client interactions.
8. Technical Excellence: Foster an environment of continuous improvement in code quality, system reliability, and operational efficiency. Encourage the adoption of open-source technologies that align with business objectives and drive innovation.
9. Project & Risk Management: Oversee the planning, management, and execution of development projects, with a focus on scope management, issue and risk management, and alignment with delivery timelines.

Required Skills:

• Leadership Skills: Strong, demonstrable experience in leading large engineering teams, with the ability to inspire, mentor, and develop high-caliber technical talent.
• Technical Proficiency in Open Source Technologies: Extensive experience with open-source technologies, particularly in web development stacks like Python, PHP, JavaScript, or .NET, and familiarity with agile development practices.
• Project Delivery: Proven record in the timely delivery of complex projects, managing large-scale engineering processes, and handling the technical demands of various software business models.
• Process-Oriented: Deep knowledge of engineering processes that support large-scale team operations, including agile methodologies, code reviews, and best practices in quality assurance.
• Soft Skills: Excellent communication, problem-solving, and interpersonal skills, with a strategic approach to conflict resolution, collaboration, and decision-making.

Experience: 

• Experience: 10+ years of experience in architectural design and development for large-scale highly reliable, and highly available applications, with a proven track record of success in engineering leadership roles.

About Us:

PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We’re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.

The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.

What are we offering?

1. Health Insurance
2. Provident Fund
3. Annual Paid Leaves
4. Compensation Plans
5. Paid Certifications & Training
6. Car Finance Program
7. Bike Finance Program
8. Child Education Program
9. Two Annual Trips
10. Stars Of the Month Rewards
11. Quarterly Meetups
12. Referral Bonuses
13. Birthday & Eid Gifts

Skills:

Decision Making, Interpersonal Skills, Problem Solving, Communication Skills, Leadership Skills,
 

We are looking for a dynamic and motivated Business Development Executive with 1 year of experience in generating business via Upwork. The ideal candidate will have a strong understanding of online bidding, proposal writing, and the ability to identify new business opportunities in the digital services domain.

Responsibilities:

1. Identify potential clients and projects on Upwork and other freelancing platforms.
2. Generate new business through bidding on Upwork and submitting proposals.
3. Build and maintain strong relationships with existing and prospective clients.
4. Collaborate with the technical team to understand project requirements and provide appropriate proposals.
5. Utilize CRM software to manage client interactions, track sales activities, and ensure timely follow-ups.
6. Negotiate project terms and pricing with clients to close deals.
7. Maintain a database of potential clients and projects keeping track of communication and project statuses.
8. Achieve monthly sales targets and contribute to overall business growth.
9. Stay updated with industry trends and competitor activities to optimize bidding strategies.

Requirements:

• Minimum 1 year of experience in business development via Upwork or other freelancing platforms.
• Proven track record of closing deals and achieving sales targets.
• Strong understanding of the bidding process and proposal writing.
• Experience using CRM software to manage client relationships and sales pipelines.
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple bids/projects simultaneously.
• Basic understanding of IT services and digital marketing (preferred).

Experience:

• Min 1-3 Years

About Us:

PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We’re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.

The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.

What are we offering?

1. Health Insurance
2. Provident Fund
3. Annual Paid Leaves
4. Compensation Plans
5. Paid Certifications & Training
6. Car Finance Program
7. Bike Finance Program
8. Child Education Program
9. Two Annual Trips
10. Stars Of the Month Rewards
11. Quarterly Meetups
12. Referral Bonuses
13. Birthday & Eid Gifts

Skills:

Business Development Process, CRM, Upwork, Communication Skills,
 

We are seeking a dedicated and detail-oriented Assistant Manager HR Operations.

This role is pivotal in ensuring smooth and efficient HR operations, supporting the organization's people strategy, and maintaining compliance with policies and regulations.

Key Responsibilities:

1. HR Operations Management: Oversee day-to-day HR operations, ensuring efficiency and compliance with company policies and labor laws.
2. Employee Records and HRIS: Maintain accurate employee records and ensure the HR Information System (HRIS) is up-to-date.
3. Payroll and Benefits: Support payroll processing and manage employee benefits programs, including health insurance, leave management, and retirement plans.
4. Onboarding and Offboarding: Ensure smooth onboarding and exit processes, including documentation, inductions, and exit interviews.
5. Policy Implementation: Assist in drafting, updating, and enforcing HR policies and procedures in alignment with organizational goals.
6. Performance Management: Facilitate performance reviews, track employee progress, and provide administrative support for performance-related initiatives.
7. Compliance and Audits: Ensure compliance with employment laws and internal standards, supporting internal and external audits as required.
8. HR Metrics and Reporting: Prepare and analyze HR reports, providing insights on workforce trends and operational improvements.
9. Team Support: Act as a point of contact for HR team members, providing guidance and resolving operational issues.

Qualifications & Skills:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations or a similar role.
• Strong knowledge of labor laws, HR processes, and HRIS systems.
• Proficiency in Microsoft Office Suite and HR software.
• Strong communication and interpersonal abilities.

Benefits:

• Permanent Position
• 2 Off days
• EOBI
• Medical Life Insurance IPD + OPD
• Annual , Casual and Sick Leaves
• Provident Fund
• Ramadan Bonus
• Annual Increment and Bonus (Performance based)
• 40 Liter Petrol – Per Month

Skills:

Adaptive Leadership, Analytical Skills, Technical Proficiency, HR Policies Command,
 

We are seeking a proactive and skilled individual for the role of Social Media Moderator and Chat Support Representative. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.

Key Responsibilities:

1. Monitor and manage social media platforms, responding to customer inquiries promptly and professionally.
2. Provide efficient chat support to resolve customer queries effectively.
3. Ensure customer satisfaction through exceptional written and verbal communication.
4. Collaborate with the team to address and escalate issues when required.

Requirements:

• Strong written and spoken communication skills (English).
• Previous experience in a call center environment is required.
• Experience in chat support is highly preferable.
• Flexibility to adapt to dynamic work environments and shifts.

Why Join Us?

• Opportunity to work in a fast-paced and engaging environment.
• Enhance your skills in customer support and social media management.
• If you meet the above criteria and are eager to excel in this role, apply now!

Skills:

Chat Support Skills, Social Media Chat Support, Communications Skills, Google Analytics,