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Atrium Solutions Pvt Ltd

PowerApps / RPA / Dashboarding Specialist

HRSI

We are seeking a highly skilled and creative PowerApps, PowerBI, RPA, and Dashboarding Specialist to join our dynamic team. The ideal candidate will have extensive experience in developing intuitive and interactive applications and dashboards using PowerApps, PowerBI, Python, RPA technologies, and other relevant tools. This role requires a blend of technical expertise, analytical thinking, and a strong sense of design to translate complex data into user-friendly visualizations and applications.

Key Responsibilities:

  1. PowerApps Development: Design, develop, and maintain custom business applications using Microsoft PowerApps to meet organizational needs.
  2. PowerBI Reporting: Create, enhance, and manage interactive PowerBI dashboards and reports that provide actionable insights for stakeholders.
  3. Python Scripting: Utilize Python for data manipulation, analysis, and integration with various data sources and visualization tools.
  4. RPA Development: Develop and implement robotic process automation (RPA) solutions to streamline and automate business processes.
  5. Dashboarding Tools: Leverage other dashboarding and visualization tools (e.g., Tableau, Qlik) to complement and enhance data reporting capabilities.
  6. Data Integration: Integrate data from multiple sources to ensure seamless data flow and accuracy in reporting.
  7. Design and User Experience: Apply strong design principles to ensure that all applications and dashboards are intuitive, visually appealing, and easy to use.
  8. Collaboration: Work closely with business analysts, stakeholders, and other team members to understand requirements and deliver solutions that meet business objectives.
  9. Training and Support: Provide training and support to end-users on using applications and dashboards effectively.
  10. Continuous Improvement: Stay updated with the latest trends and advancements in PowerApps, PowerBI, RPA, and other dashboarding technologies to continually improve and innovate.

Required Qualifications:

Education:

  • Bachelors degree in Computer Science, Information Technology, Data Science, or a related field.

Experience:

  • 3+ years of experience in developing applications with PowerApps.
  • 3+ years of experience in creating and managing PowerBI dashboards.
  • Proficient in Python for data analysis and automation tasks.
  • 2+ years of experience with RPA technologies (e.g., UiPath, Automation Anywhere, Blue Prism).
  • Experience with other dashboarding tools such as Tableau or Qlik is a plus.

Technical Skills:

  1. Strong understanding of database management, SQL, and data integration techniques.
  2. Proficiency in DAX and Power Query.
  3. Familiarity with APIs and web services for data integration.
  4. Knowledge of UX/UI design principles.

Soft Skills:

  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration abilities.
  • Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

  1. Certifications in PowerApps, PowerBI, and RPA technologies.
  2. Experience in agile development methodologies.
  3. Knowledge of cloud platforms such as Azure.

Skills:

Azure, RPA Technologies, Data Integration, Dashboarding Tool, Power Apps, Power BI,
 

Atrium Solutions Pvt Ltd

Call Center Agent

Atrium Solutions Pvt Ltd. Pakistan

Lahore, Pakistan

2024-04-30

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  1.  Manage large amounts of inbound and outbound calls in a timely manner
  2.  Follow communication “scripts” when handling different topics
  3.  Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  4.  Seize opportunities to upsell products when they arise
  5. Build sustainable relationships and engage customers by taking the extra mile
  6.  Keep records of all conversations in our call center database in a comprehensible way
  7.   Frequently attend educational seminars to improve knowledge and performance level
  8. Meet personal/team qualitative and quantitative targets

Requirements and skills:

  •  Previous experience in a customer support role
  •  Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening. 
  • Outstanding ability to think creatively and strategically and identify and resolve problems.
  • Expertize in different link-building techniques and improve leads.
  • Execute on-site and off-site SEO strategies.
  • Track, report, and analyze website analytics
  • Analyzing keywords and SEO techniques used by competitors

Skills:

Customer Acquisition Skills, SEO, Outbound Marketing,
 

Salary 60000
Job Type Second Shift (Afternoon)
Qualification Intermediate/ A Level
Experience 1 Year
Sectors Telemarketing
Gender No Preference
Industry Call Center
Career Level Entry Level
Job Expiry Date 2024-05-30