Active Jobs

Finclude

Admin Assistant

Finclude

This position is for our US based client named as Blue Star Manufacturing (pvt)LTD at their Lahore office. Blue Star Mfg. is ISO Certified. We produce premium quality products. Our products are used in major countries of the world and well-liked. Excellence, innovation, and fashion have been the motivating principles behind Blue Star from its very foundation.   

Duties:

  1. Implement and administer procedures to enhance operations
  2. Receive, prioritize, process and identify incoming orders (via email, phone, fax etc.) according to the sales policy and customer requirements
  3. Advising customers about delivery schedules and after-sales service
  4. Manage volume of incoming phone calls
  5. Identify and assess customers’ needs and take care of their concerns.
  6. Provide accurate, valid and complete information by using the right methods/tools
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  8. Keep records of customer interactions, process customer accounts and file documents
  9. Handle other administrative tasks in the office setting.

Requirements:

  • Bachelor / Master with 2-3 years’ experience in the international e-commerce industry.
  • Excellent data entry skills with keen attention to detail
  • Customer service skills with a natural American English accent.
  • Good communication and interpersonal skills
  • Confidence, motivation and determination
  • The ability to work well as an individual and with the team
  • Capability to work under pressure and achieve the targets – must have

Notes: 

  • Timings: 6 pm - 2.30 am (Night Shift)

Benefits:

  1. 50% Monthly gross salary will be given to you as a performance bonus twice a year     
  2. 14 days of annual paid Leaves 
  3. 08 days of sick leave   
  4. 10 Days of Casual Leave
  5. Group Life Insurance 
  6. EOBI

Skills:

Employee Administration, Customer Service, Customer Dealing,
 

Finclude

Recruitment Specialist

Finclude
  1. Source, screen, and recruit candidates through various channels including job boards, social media, networking events, and referrals.
  2. Review resumes and applications to assess candidate qualifications and match them with job requirements.
  3. Conduct phone, video, and in-person interviews to evaluate candidates' skills, experience, and fit for specific roles.
  4. Coordinate and schedule interviews between candidates and hiring managers.
  5. Manage the entire recruitment process from initial contact to job offer acceptance, including negotiation and closing.
  6. Build and maintain a pipeline of qualified candidates for current and future job openings.
  7. Develop and maintain strong relationships with candidates, hiring managers, and external partners.
  8. Provide regular updates and reports on recruitment activities and progress to management.
  9. Stay informed about industry trends, best practices, and innovative recruiting techniques.
  10. Ensure compliance with all relevant laws and regulations related to recruitment and hiring practices.

Requirements:

  • Proven experience as a recruiter or in a similar role, preferably in a fast-paced environment.
  • Strong understanding of recruitment processes, techniques, and best practices.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Ability to assess candidate qualifications effectively and potential fit for specific roles.
  • Proficiency in using applicant tracking systems (ATS) and other recruitment software/tools.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • High level of professionalism and discretion when dealing with sensitive information.
  • Bachelor’s degree in human resources, Business Administration, or related field (preferred).
  • Relevant certifications in recruiting or human resources (e.g., LinkedIn Recruiter Certification) are a plus.
  • Ability to work independently as well as collaboratively in a team environment

Skills:

Database Applications, Interviewing Skills, Recruitment Managemment,
 

Finclude

Ads Specialist

Finclude
  1. Plan, execute, and optimize digital advertising campaigns across various platforms such as Google Ads, Facebook Ads, LinkedIn Ads, etc.
  2. Conduct keyword research, audience targeting, and ad copywriting to maximize campaign performance and ROI.
  3. Monitor and analyze campaign metrics and KPIs to identify opportunities for improvement and optimization.
  4. Implement A/B testing methodologies to refine ad creatives, landing pages, and targeting strategies.
  5. Collaborate with the marketing team to align advertising efforts with overall marketing objectives and strategies.
  6. Stay up to date with industry trends, best practices, and platform updates to ensure effective campaign management.
  7. Provide regular reports and insights on campaign performance to stakeholders.
  8. Manage advertising budgets effectively to achieve campaign objectives within allocated resources.
  9. Identify and explore new advertising opportunities and platforms to expand reach and engagement.
  10. Work closely with creative teams to develop engaging ad creatives and assets.

Requirements:

  • Proven experience in managing digital advertising campaigns across platforms such as Google Ads, Facebook Ads, LinkedIn Ads, etc.
  • Strong understanding of digital advertising principles, including targeting, bidding strategies, and ad formats.
  • Proficiency in using advertising analytics tools and platforms to track and analyze campaigns performance (e.g., Google Analytics, Facebook Ads Manager).
  • Excellent analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.
  • Creative mindset with the ability to develop compelling ad creatives and messaging.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
  • Ability to multitask and manage multiple campaigns simultaneously in a fast-paced environment.
  • Detail-oriented with a focus on accuracy and precision in campaign setup and management.
  • Bachelor’s degree in marketing, Advertising, Business, or related field (preferred).
  • Relevant certifications in digital advertising platforms (e.g., Google Ads Certification, Facebook Blueprint Certification) are a plus.

Skills:

Advert Budgeting, Advertising Management, Google Ads Planning,
 

Finclude

Customer Services Representative

Finclude

This position is for our manufacturing client at their Lahore office. Blue Star Mfg. is ISO Certified. We produce premium quality products. Our products are used in major countries of the world and well-liked. Excellence, innovation, and fashion have been the motivating principles behind Blue Star from its very foundation.   

Duties:  

  1. Implement and administer procedures to enhance operations
  2. Receive, prioritize, process and identify incoming orders (via email, phone, fax etc.) according to the sales policy and customer requirements
  3. Advising customers about delivery schedules and after-sales service
  4. Manage volume of incoming phone calls
  5. Identify and assess customers’ needs and take care of their concerns.
  6. Provide accurate, valid and complete information by using the right methods/tools
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  8. Keep records of customer interactions, process customer accounts and file documents
  9. Handle other administrative tasks in the office setting.

Requirements:

  • Bachelor / Master with 2-3 years’ experience in the international e-commerce industry.
  • Excellent data entry skills with keen attention to detail
  • Customer service skills with a natural American English accent.
  • Good communication and interpersonal skills
  • Confidence, motivation and determination
  • The ability to work well as an individual and with the team
  • Capability to work under pressure and achieve the targets – must have

Notes: 

Timings: 6pm - 2.30am (Night Shift)

Location: Block J3, Abdul Haque Road, Johar Town, Lahore

Benefits:

  1. 50% Monthly gross salary will be given to you as a performance bonus twice a year     
  2. 14 days of annual paid Leaves 
  3. 08 days of sick leave   
  4. 10 Days of Casual Leave
  5. Group Life Insurance 
  6. EOBI

Skills:

Customer Contact Skills, Customer Care Representation, Customer Dealing,
 

Finclude

Finclude

Karachi, Sindh, Pakistan

Finclude is a business that helps people find jobs in fintech and IT. Building business, tech, and risk teams for fintechs, banks, and other companies that are building the fintech environment is what Finclude does best. It is our job to build tech teams for banks, fintechs, and IT companies in Pakistan and the Middle East.

Email: info@finclude.com

Phone: 0300 8235898

 

Posted Jobs 9
Sectors Recruitment / Employment Firms
Location Karachi, Sindh, Pakistan