Main Responsibilities:

Talent Acquisition:

1. Collaborate with respective department heads & hiring managers to understand their staffing needs and create job descriptions.
2. Source candidates through various channels such as job boards, social media, networking, and referrals.
3. Review resumes, conduct interviews, and assess candidates'qualifications and fit for the organization.
4. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
5. Coordinate and participate in recruitment events, such as career fairs and campus recruitment drives.
6. Conduct background checks, reference checks, and employment verification for selected candidates.
7. Extend job offers and negotiate terms of employment.
8. Implements new hire orientation and employee recognition programs.
9. Handle all administrative tasks for onboarding, including entering data into HR information systems and auditing for accuracy and compliance.
10. Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience.

Employer Branding and Engagement:

• Develop and maintain the organization's employer brand to attract and retain talented individuals.
• Create and implement strategies to enhance employee engagement, satisfaction, and retention.
• Collaborate with internal stakeholders to develop and execute employee engagement initiatives and programs.
• Conduct employee surveys and analyze feedback to identify areas of improvement.
• Develop and implement onboarding programs to facilitate the smooth integration of new hires.
• Plan and execute employee recognition programs and events.
• Monitor and manage employee relations issues, providing guidance and support as needed.
• Stay updated on industry trends and best practices related to talent acquisition and engagement.

Data Analysis and Reporting:

1. Track and analyze recruitment metrics, such as time-to-fill, cost-per-hire, and quality of hire.
2. Generate reports and present data to senior management, providing insights and recommendations.
3. Use data-driven approaches to identify areas for process improvement and optimize recruitment strategies.

Employee Services, Engagement and Culture:

• Ensure compliance with relevant labor laws, regulations, and company policies throughout the recruitment process.
• Provide personnel policy and procedure guidance to employees and management.
• Support People services team in managing employee Onboarding to Off Boarding.
• Conduct exit interviews and recommend corrective action if necessary.
• Managing Life & Health Insurance (Employees addition/deletion, employee queries)
• Performs routine tasks required to administer and execute human resource programs including but not limited to leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, and recognition.
• Provide personnel policy and procedure guidance to employees and management.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Assist in the communication, interpretation, and upkeep of employee handbook, and organizational chart, and contributes to the development of policies, job descriptions, performance management and etc.
• Foster a positive and customer-centric culture within the HR operations team, promoting professionalism, collaboration, and a commitment to delivering high-quality HR services.
• Implement activities to engage employees in order to foster a positive work culture.
• Any other task assigned by Manager & CHRO.

Qualifications:

1. Bachelor’s degree in human resources, Business Administration, or a related field (Master's degree preferred).
2. Minimum of 03 years of experience in talent acquisition, employer branding, or related roles.
3. Solid understanding of recruitment best practices, sourcing techniques, and talent assessment methods.
4. Strong knowledge of employment laws, regulations, and industry trends.
5. Proven experience in designing and executing employee engagement programs.
6. Excellent interpersonal and communication skills, with the ability to build rapport with candidates, employees, and stakeholders at all levels.
7. Ability to manage multiple priorities in a fast-paced environment and meet deadlines.
8. High level of integrity and professionalism, with a focus on maintaining confidentiality.
9. Proficiency in HR software and applicant tracking systems.

Competencies:

• Excellent Communication Skills
• Interpersonal Skills
• Negotiation skills
• Relationship Management
• Managing Manpower Planning
• Recruitment Strategy
• Sourcing and Networking
• Ability to Drive Change
• Data-driven Decision Making
• Continuous Improvement
• Teamwork

Skills:

Human Resource Management, Coordination Skills, Talent Acquisition,
 

Main Responsibilities:

Talent Acquisition:

1. Collaborate with respective department heads & hiring managers to understand their staffing needs and create job descriptions.
2. Source candidates through various channels such as job boards, social media, networking, and referrals.
3. Review resumes, conduct interviews, and assess candidates' qualifications and fit for the organization.
4. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
5. Coordinate and participate in recruitment events, such as career fairs and campus recruitment drives.
6. Conduct background checks, reference checks, and employment verification for selected candidates.
7. Extend job offers and negotiate terms of employment.
8. Implements new hire orientation and employee recognition programs.
9. Handle all administrative tasks for onboarding, including entering data into HR information systems and auditing for accuracy and compliance.
10. Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience.

Employer Branding and Engagement:

• Develop and maintain the organization's employer brand to attract and retain talented individuals.
• Create and implement strategies to enhance employee engagement, satisfaction, and retention.
• Collaborate with internal stakeholders to develop and execute employee engagement initiatives and programs.
• Conduct employee surveys and analyze feedback to identify areas of improvement.
• Develop and implement onboarding programs to facilitate the smooth integration of new hires.
• Plan and execute employee recognition programs and events.
• Monitor and manage employee relations issues, providing guidance and support as needed.
• Stay updated on industry trends and best practices related to talent acquisition and engagement.

Data Analysis and Reporting:

1. Track and analyze recruitment metrics, such as time-to-fill, cost-per-hire, and quality of hire.
2. Generate reports and present data to senior management, providing insights and recommendations.
3. Use data-driven approaches to identify areas for process improvement and optimize recruitment strategies.

Employee Services, Engagement and Culture:

• Ensure compliance with relevant labor laws, regulations, and company policies throughout the recruitment process.
• Provide personnel policy and procedure guidance to employees and management.
• Support People services team in managing employee Onboarding to Off Boarding.
• Conduct exit interviews and recommend corrective action if necessary.
• Managing Life & Health Insurance (Employees addition/deletion, employee queries)
• Performs routine tasks required to administer and execute human resource programs including but not limited to leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, and recognition.
• Provide personnel policy and procedure guidance to employees and management.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Assist in the communication, interpretation, and upkeep of employee handbook, and organizational chart, and contributes to the development of policies, job descriptions, performance management and etc.
• Foster a positive and customer-centric culture within the HR operations team, promoting professionalism, collaboration, and a commitment to delivering high-quality HR services.
• Implement activities to engage employees in order to foster a positive work culture.
• Any other task assigned by Manager & CHRO.

Qualifications:

1. Bachelor’s degree in human resources, Business Administration, or a related field (Master's degree preferred).
2. Minimum of 03 years of experience in talent acquisition, employer branding, or related roles.
3. Solid understanding of recruitment best practices, sourcing techniques, and talent assessment methods.
4. Strong knowledge of employment laws, regulations, and industry trends.
5. Proven experience in designing and executing employee engagement programs.
6. Excellent interpersonal and communication skills, with the ability to build rapport with candidates, employees, and stakeholders at all levels.
7. Ability to manage multiple priorities in a fast-paced environment and meet deadlines.
8. High level of integrity and professionalism, with a focus on maintaining confidentiality.
9. Proficiency in HR software and applicant tracking systems.

Competencies:

• Excellent Communication Skills
• Interpersonal Skills
• Negotiation skills
• Relationship Management
• Managing Manpower Planning
• Recruitment Strategy
• Sourcing and Networking
• Ability to Drive Change
• Data-driven Decision Making
• Continuous Improvement
• Teamwork

Skills:

Human Resource Management, Coordination Skills, Talent Acquisition,
 

Main Responsibilities:

Talent Acquisition:

1. Collaborate with respective department heads & hiring managers to understand their staffing needs and create job descriptions.
2. Source candidates through various channels such as job boards, social media, networking, and referrals.
3. Review resumes, conduct interviews, and assess candidates'qualifications and fit for the organization.
4. Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
5. Coordinate and participate in recruitment events, such as career fairs and campus recruitment drives.
6. Conduct background checks, reference checks, and employment verification for selected candidates.
7. Extend job offers and negotiate terms of employment.
8. Implements new hire orientation and employee recognition programs.
9. Handle all administrative tasks for onboarding, including entering data into HR information systems and auditing for accuracy and compliance.
10. Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience.

Employer Branding and Engagement:

• Develop and maintain the organization's employer brand to attract and retain talented individuals.
• Create and implement strategies to enhance employee engagement, satisfaction, and retention.
• Collaborate with internal stakeholders to develop and execute employee engagement initiatives and programs.
• Conduct employee surveys and analyze feedback to identify areas of improvement.
• Develop and implement onboarding programs to facilitate the smooth integration of new hires.
• Plan and execute employee recognition programs and events.
• Monitor and manage employee relations issues, providing guidance and support as needed.
• Stay updated on industry trends and best practices related to talent acquisition and engagement.

Data Analysis and Reporting:

1. Track and analyze recruitment metrics, such as time-to-fill, cost-per-hire, and quality of hire.
2. Generate reports and present data to senior management, providing insights and recommendations.
3. Use data-driven approaches to identify areas for process improvement and optimize recruitment strategies.

Employee Services, Engagement and Culture:

• Ensure compliance with relevant labor laws, regulations, and company policies throughout the recruitment process.
• Provide personnel policy and procedure guidance to employees and management.
• Support People services team in managing employee Onboarding to Off Boarding.
• Conduct exit interviews and recommend corrective action if necessary.
• Managing Life & Health Insurance (Employees addition/deletion, employee queries)
• Performs routine tasks required to administer and execute human resource programs including but not limited to leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, and recognition.
• Provide personnel policy and procedure guidance to employees and management.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Assist in the communication, interpretation, and upkeep of employee handbook, and organizational chart, and contributes to the development of policies, job descriptions, performance management and etc.
• Foster a positive and customer-centric culture within the HR operations team, promoting professionalism, collaboration, and a commitment to delivering high-quality HR services.
• Implement activities to engage employees in order to foster a positive work culture.
• Any other task assigned by Manager & CHRO.

Qualifications:

1. Bachelor’s degree in human resources, Business Administration, or a related field (Master's degree preferred).
2. Minimum of 03 years of experience in talent acquisition, employer branding, or related roles.
3. Solid understanding of recruitment best practices, sourcing techniques, and talent assessment methods.
4. Strong knowledge of employment laws, regulations, and industry trends.
5. Proven experience in designing and executing employee engagement programs.
6. Excellent interpersonal and communication skills, with the ability to build rapport with candidates, employees, and stakeholders at all levels.
7. Ability to manage multiple priorities in a fast-paced environment and meet deadlines.
8. High level of integrity and professionalism, with a focus on maintaining confidentiality.
9. Proficiency in HR software and applicant tracking systems.

Competencies:

• Excellent Communication Skills
• Interpersonal Skills
• Negotiation skills
• Relationship Management
• Managing Manpower Planning
• Recruitment Strategy
• Sourcing and Networking
• Ability to Drive Change
• Data-driven Decision Making
• Continuous Improvement
• Teamwork

Skills:

Human Resource Management, Coordination Skills, Talent Acquisition,
 

1. Collaborate with product managers, designers, and developers in a fast-paced Agile environment, taking ownership of projects.
2. Leverage qualitative and quantitative user research for design insights, assembling competitive analysis, and best practices to understand consumer market trends and needs.
3. Deliver user-centric Visual and Interaction Design, defining essential user journeys and functional requirements with a design perspective.
4. Present design work to business stakeholders, advising on experience design best practices.
5. Collaborate with digital agencies to ensure design deliverables meet quality standards and brand guidelines.

Skills:

User Interaction, User Experience Design, UI UX,
 

Conducting comprehensive risk assessments of the organization's information systems, networks, applications, and infrastructure to identify potential security vulnerabilities and threats, with a particular emphasis on simulating real-world attack scenarios through VAPT and Red Teaming exercises.

1. Performing vulnerability assessments and penetration tests on IT systems, applications, and network infrastructure to identify security weaknesses and potential entry points for attackers.
2. Planning, coordinating, and executing offensive security engagements, including Red Team exercises, to assess the effectiveness of existing security controls and incident response procedures.
3. Analyzing the results of VAPT and Red Teaming assessments to prioritize and remediate identified vulnerabilities and security gaps, working closely with IT teams and stakeholders to implement appropriate risk mitigation measures.
4. Conduct code reviews to identify security vulnerabilities, coding errors, and insecure practices in software applications, libraries, and scripts, and provide recommendations for remediation.
5. Developing and maintaining VAPT and Red Teaming methodologies, tools, and techniques to ensure the ongoing effectiveness and relevance of offensive security testing activities.
6. Stay current with the latest trends and developments in vulnerability assessment, penetration testing, offensive security techniques, code review methodologies, tools, and technologies, and continuously enhance skills through training.
7. Providing guidance and recommendations to enhance the organization's security posture based on the findings of VAPT and Red Teaming assessments, including actionable remediation strategies and risk management measures.
8. Collaborating with cross-functional teams to integrate offensive security practices into the organization's overall risk management framework and security governance processes.
9. Monitoring industry trends and emerging threats related to VAPT and Red Teaming, and incorporating best practices and lessons learned to continuously improve offensive security capabilities.
10. Participating in incident response activities and security incident simulations to validate incident detection and response capabilities and refine incident handling procedures.
11. Contributing to the development and maintenance of policies, standards, and procedures related to VAPT, Red Teaming, and offensive security testing, ensuring alignment with industry guidelines and compliance requirements.
12. Any other related duty assigned by the HOD Information Security.

Skills:

IP Networking Knowledge, Network Security Administration, CISA,
 

Main Responsibilities:

1. Install, configure, and manage SQL Server 2019 Databases ensuring optimum performance.
2. Design, implement and manage processes to ensure availability and integrity of the data stored in databases
3. Ensure Databases are being properly backed up as per company policy and ensure backup integrity
4. Monitor DB performance, troubleshoot issues; implement and enforce DB access controls
5. Understanding of high-availability SQL Server 2019 failover clusters and Always-On Availability Groups
6. Setup and manage Replication among different databases/sites
7. Be available 24/7 to provide technical assistance, in support to critical business operations

Required Skill set:

• Implementation and management experience in SQL Server High Availability and Disaster recovery solutions; including clustering, Availability groups and Replication
• Experience with database security design and Database automation
• Good understanding of SQL Server Performance tuning & troubleshooting using DMVs, Extended Events, Profiling, Wait Statistics etc.
• Good understanding of the database underlying infrastructure such as Storage, Networking components and Server Hardware
• Some Understanding of SSIS/SSRS
• Self-motivated, quick learner and a responsive team player with ability to work under pressure, and deliver quality outcomes
• Write clear, concise, and well-organized technical documentation to maintain standards and procedures

Skills:

Database Replication, CVs Screening, Database Applications,
 

Main Responsibilities:

1. Maximizing network performance through ongoing monitoring and troubleshooting
2. Plan, implement and monitor computer networks
3. Understand the technical demands of the business
4. Implementation, administration, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
5. Timely manage network monitoring system
6. Configuration of network devices and services like routers, switches, firewalls, NMS, and backups.
7. Arranging scheduled upgrades
8. Reporting network status to key stakeholders

Required Skill Set:

• Proven experience and knowledge of different Networking Application/Solutions/NMS.
• Proven experience and success with LAN, WAN, and WLAN design and implementation.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Expert knowledge of core routing and switching design principles, best practices, and related technologies.
• Experience in implementing and managing voice over IP (VoIP) systems desired.
• Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, VPN, remote access, DNS, BGP, OSPF, EIGRP, VLAN and QoS.
• Experience designing, implementing, managing, and supporting enterprise level IP networks that include support of a heterogeneous distributed desktop computing environment.
• Excellent hardware troubleshooting experience.
• Extensive application support experience with network monitoring and analysis software,
• Competence with testing tools and procedures for voice and data circuits
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Dependable and flexible when necessary
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

Skills:

WLAN, WAN, LAN, Networking Application, NMS,
 

1. Collaborate with product managers, designers, and developers in a fast-paced Agile environment, taking ownership of projects.
2. Leverage qualitative and quantitative user research for design insights, assembling competitive analysis, and best practices to understand consumer market trends and needs.
3. Deliver user-centric Visual and Interaction Design, defining essential user journeys and functional requirements with a design perspective.
4. Present design work to business stakeholders, advising on experience design best practices.
5. Collaborate with digital agencies to ensure design deliverables meet quality standards and brand guidelines.

Skills:

User Interaction, User Experience Design, UI UX,
 

Main Responsibilities:

1. Deploy updates and fixes, and provide Level 2 technical support
2. Administration of GIT and familiar windows server.
3. Logs software to integrate with internal back-end systems
4. Perform root cause analysis of production errors and resolve technical issues
5. Develop scripts to automate visualization
6. Design procedures for system troubleshooting and maintenance

Required Skill Set:

• Previous working experience as a DevOps Engineer for (2) years
• Bachelor\'s degree in Computer Science, Software engineering, or a similar relevant degree
• Working experience and knowledge of Docker, Kubernetes
• Good knowledge of Linux systems such as CentOS, RedHat, Ubuntu
• Scripting or programming skills for automating tasks (Python, Shell)
• Experience with monitoring stacks like ELK, EFK, Wazuh, Grafana/ Prometheus.
• Knowledge and experience with Software Version Control systems: GIT, SVN, etc.
• Knowledge and experience with CI/CD tools: Jenkins, Gitlab, and/or Travis CI, Circle CI, etc
• Familiarity with networking architecture (e.g Load Balancing, TCP/IP, Routing)
• Strong problem-solving and communication skills.
• Experience in working with DevOps and Agile methodologies.
• Knowledge and experience with Software Version Control systems: GIT, SVN, etc.
• Knowledge and experience with CI/CD tools: Jenkins, Gitlab, and/or Travis CI, etc
• Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns.
• Self-motivated, quick learner, and a responsive team player with the ability to work under pressure and deliver quality outcomes.

Skills:

Docker, Git, Linux, SQL Server, .Net Core,
 

Main Responsibilities:

1. Resolving elevated customer tickets which are assigned by L1 team.
2. Proven escalation management and leadership skills.
3. Expanding product and technology expertise by working on 'learning tickets'
4. Able to multitask when several critical issues happen simultaneously.
5. Quickly responds to incident alerts and support calls.
6. identifies, and coordinates with teams that are critical to the event's resolution.
7. Good understanding of Database.
8. Understanding of APls.
9. Strong communication skills with the ability to capture and articulate technical and non-technical details

Required Skill Set:

• Excellent verbal and written communication skills.
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
• Ability to coach and mentor.
• Should be a team player.
• Proficient in MS SQL, SEQ Logs, Ticket Management, Postman, CRM
• Must be a fast learner

Skills:

CRM Command, Postman, Ticket Management, SEQ Logs, MS SQL,
 

1. A database developer must be able to run performance testing procedures to ensure the proper operations of a database and to ensure that it’s error-free
2. Analyze the current production database, evaluate performance issues, and document so it can be avoided in new database design
3. Analyze the needs of an application and produce an effective database system according to its need and specification
4. In addition, the data engineer will be collecting data, analyzing the data, designing algorithms, drawing flowcharts, and implementing code for the logic developed through the algorithms and flowcharts
5. Contribute towards designing the database using current production data
6. A database developer must be able to run performance testing procedures to ensure the proper operations of a database and to ensure that it’s error-free
7. Troubleshooting any potential problems, creating, and submitting test reports and database improvement.
8. Database developer would document the current system’s database details, stored procedures, functions, triggers, views etc
9. Database developers must work with the frontend and backend development team to integrate the modules. Once this is done, the integrated code must again be tested and any errors must be fixed
10. Experience of splitting big databases into small databases is a plus.

Skills:

Query Writing, SQL Tools, Microsoft SQL Server, QA Testing,
 

Understand/absorb business domain & product:

1. Estimate, prioritize, plan, and coordinate testing activities.
2. Create detailed, comprehensive, and well-structured test plans and test cases and create clear, concise, and easily understandable defect reports.
3. Perform extensive manual & automation testing (Functional/Regression/GUI, Integration and System level testing, etc.) and be able to maintain proper documentation.
4. Review application specifications, usability, functionality, and design and provide timely, meaningful feedback and recommendations.
5. Communicating with team members to streamline the execution of test cases, test plans, and processes with them.
6. Ensure application data is properly stored in the database and mapped as per standards.
7. Ensure testing is on schedule and in line with the processes.
8. Ensure good quality standards for product delivery and compliance with user requirements.
9. Provide confidence to the management to roll out releases into production.
10. Perform any other responsibilities assigned by the Team Lead & Management.

Skills:

Regression Testing, Test Scripts, Manual and Automation Testing, SQA,