Similar Jobs

1. Take inbound calls from taxpayers in FBR Contact Center
2. Help taxpayers with issues related to filing of Income Tax, Sales Tax, and FED returns.
3. Help taxpayers with issues related to Iris and efbr portals
4. Log taxpayers complaints over the phone
5. General guidance of taxpayers related to different SOPs
6. Respond to emails sent to FBR Helpline
7. Any other duty assigned by the management.

Skills:

Communication Skills, Call Handling, Active Listening, Time Management, Problem Solving,