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Customer Relationship Officer

Abacus ELS (Private) Limited. Pakistan

Lahore, Pakistan

2024-12-09

We have 100+ positions open for Customer Service Representative at Our BPO Office. If you're ready to take your career to new heights and work on night shifts for USA campaigns, this is your chance to shine!

???????????? ????????????????????????????????????????????????:

  1. A Levels/Intermediate or above
  2. Excellent English Written and Verbal Communication

Key Responsibilities:

  • Provide prompt and professional responses to customer inquiries.
  • Handle multiple tickets/ bills simultaneously, ensuring timely and accurate responses.
  • Resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.
  • Maintain a thorough understanding of our products, services, and policies to provide accurate information to customers.
  • Collaborate with team members to improve customer service processes and outcomes.
  • Stay updated on product changes and industry developments to provide informed support.

???????????? ????????????????: Full-time

???????????? ????????????????????????????????????:

  • ???????????????????? ????????????: PKR 60,000
  • ???????????????????????????????????????????? ???????????????????? ???????????????????????????????????? ????????????????????????????: PKR 15,000
  • ???????????????????????????????????????? ????????????????????: Minimum 40 days present in 2 months: PKR 20,000

Skills:

Custom CRM, Customer Service Skills, Customer Care Representation,
 

Salary 60000
Job Type Third Shift (Night)
Qualification Intermediate/ A Level
Experience 1 Year
Sectors Client Services & Customer Support
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Entry Level
Job Expiry Date 2025-01-06