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Abacus Consulting

Customer Service Executive

Abacus Consulting. Pakistan

Islamabad, Pakistan

2024-10-11

Responsibilities:

  1. Engage with customers to provide and process information in response to inquiries, concerns, and requests regarding our products and services.
  2. Foster collaborative relationships with customers to enhance our service competitiveness.
  3. Communicate effectively with customers, ensuring timely tracking and resolution of any service-related issues.
  4. Deliver a positive customer experience that contributes to achieving high Quality Assurance (QA) scores.

What We Are Looking For:

  • A collaborative mindset with a strong focus on customer service.
  • The ability to convey technical information in a clear and accessible manner.

Job Requirements:

  • A Levels/Intermediate or higher.
  • Exceptional written and verbal communication skills in English.
  • An American or neutral accent.

Salary & Benefits:

  • Competitive salary up to Rs70,000.
  • Medical facilities provided.

Skills:

Negotiations Skills, Fluent In English, Communication Skills,
 

Salary 70000
Job Type Third Shift (Night)
Qualification Intermediate/ A Level
Experience 2 Years
Sectors Client Services & Customer Support
Gender No Preference
Industry Information Technology
Career Level Entry Level
Job Expiry Date 2024-11-11