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Responsibilities

1. Managing customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Follow communication procedures, guidelines, and policies

Requirements:

• Good communication skills (English)
• The applicants must have strong communication & interpersonal skills
• Experience in international customer support/call centre is a plus
• Should be flexible for rotational shifts

Skills:

Microsoft Excel, Sales Data Interpretation, Fluent in English,