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Responsibilities:

1. Managing customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Follow communication procedures, guidelines, and policies

Requirements:

Good communication skills (English)
The applicants must have strong communication & interpersonal skills
Experience in international customer support/call centre is a plus
Should be flexible for rotational shifts

Skills:

Microsoft Excel, End to End Sales, Fluent in English,