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Responsibilities:

1. Managing customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Follow communication procedures, guidelines, and policies

Requirements:

• Good communication skills (English)
• The applicants must have strong communication & interpersonal skills
• Experience in international customer support/call center is a plus
• Should be flexible for shifts

Skills:

MS Excel, Customer Analysis, Communication Skills,