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Responsibilities:

1. Managing customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Follow communication procedures, guidelines, and policies

Requirements:

• Good communication skills (English)
• The applicants must have strong communication & interpersonal skills
• Knowledge of digital money transfer platforms
• Experience in international customer support/call centre is a plus
• Should be flexible for rotational shifts (females will be given priority for morning timings)

Skills:

Knowledge of Digital Money Transfer Platforms, Fluent in English, Typing Speed, Customer Support,