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Abacus Consulting

Customer Support Specialist

Abacus Consulting. Pakistan

Islamabad, Pakistan

2024-10-07

Responsibilities:

  1. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  2. Collaborate and build relationships with customers to strengthen service competitiveness
  3. Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  4. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

  • Collaborative mindset
  • Customer service focus
  • The ability to communicate technical information in a simple manner

Job Requirements:

  • A Levels/Intermediate or above
  • Excellent English Written and Verbal Communication
  • American or neutral accent

Salary & Benefits: Up to 70,000/-

  • Medical Facility

Working Timings:

  • US timings (5 Days a week)

Pay: Rs60,000.00 - Rs70,000.00 per month

Skills:

Customer Service Skills, Listening to Customers, Negotiation Skills, Communication Skills,
 

Salary 70000
Job Type Third Shift (Night)
Qualification Intermediate/ A Level
Experience 3 Years
Sectors Client Services & Customer Support
Gender No Preference
Industry Information Technology
Career Level Entry Level
Job Expiry Date 2024-11-03