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Pakistan Single Window

Content Writer

LiveGreeter

Join our vibrant team at a leading software house in Lahore as we seek a creative Content Writer to contribute to our dynamic projects. We offer an exceptional salary package, a supportive work environment, and a range of benefits including comprehensive medical insurance, fuel allowance, and office meals.

Responsibilities:

  1. Craft compelling written content for various purposes including website copy, blog posts, marketing materials, and technical documentation.
  2. Collaborate closely with cross-functional teams to understand project requirements and ensure content aligns with company goals and brand messaging.
  3. Conduct thorough research to produce accurate, informative, and engaging content on a range of topics related to our software solutions.
  4. Adapt writing style and tone to suit different audiences and platforms while maintaining consistency in messaging.
  5. Edit and proofread content to ensure clarity, accuracy, and adherence to quality standards.
  6. Stay updated on industry trends, emerging technologies, and best practices in content writing and software development.

Requirements:

  • Proven experience as a Content Writer, Copywriter, or similar role, preferably within the software industry.
  • Exceptional writing, editing, and proofreading skills with a keen eye for detail.
  • Ability to effectively communicate complex technical concepts in clear and accessible language.
  • Strong research skills and the ability to translate technical information into engaging content for diverse audiences.
  • Proficiency in relevant software and tools for content creation and collaboration.
  • Bachelor\'s degree in English, Journalism, Computer Science, or a related field preferred.

Skills:

Creative Writing, Content Development, Content Writing,
 

Pakistan Single Window

Deputy Manager Software Support L3

Pakistan Single Window. Pakistan

Karachi, Pakistan

2024-05-09

Responsibilities:

  1. Review, analyse and ensure timely resolution of software issues escalated from L2 support team.
  2. Collaborate with product development & product testing teams to identify and prioritize product enhancements and bug fixes based on stakeholders feedback or self-identification.
  3. Collaborate with DevOps, Systems, Networks, L2 Support and Database Administration Teams to ensure that reported production issues are tracked, prioritized, and resolved in a timely manner.
  4. Provide technical expertise and guidance to team members as needed and stay up-to-date on industry trends and best practices of software services management.
  5. After deployment of release, analyze transactional system databases to ascertain data damage or inconsistency. Plan and execute corrections, ensuring data integrity.
  6. Maintain the database of reported issues, root cause analysis and effected transactions to publish monthly software defect report to stakeholders.
  7. Continually develop knowledge of the PSW suites of software applications and keep up to date with newly releases.
  8. Any other task assigned by respective line manager to improve the efficiency of software support functions.
  9. Monitor and analyse production incidents, identifying trends, patterns, and areas for improvement to prevent future disruptions.
  10. Ability to managing a team of software support specialists.
  11. Ensuring that the team provides timely and effective support to stakeholders, including troubleshooting and issue resolution.

Skills:

Queues, Splunk, SQL Queries,
 

Salary 250000
Job Type First Shift (Day)
Qualification Bachelor
Experience 6 Years - 10 Years
Sectors Software & Web Development
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2024-05-24