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Abacus Consulting

Email Support Representative

Abacus Consulting. Pakistan

Lahore, Pakistan

2025-07-03

We are seeking a flexible and detail-oriented Email Support Representative to manage customer queries via email. The ideal candidate must have excellent written communication skills and the ability to handle a high volume of messages professionally and efficiently.

Key Responsibilities:

  1. Respond promptly to customer emails with clear and accurate information
  2. Resolve complaints, process requests, and provide support
  3. Maintain detailed records of customer interactions
  4. Coordinate with internal teams to ensure issue resolution

Requirements:

  • Bachelor’s degree is required
  • Strong written English skills
  • Previous email or customer support experience (preferred)
  • Must be flexible with shifts

Skills:

Communication Skills, Email Campaign Handling, Live Chat Handling,
 

Salary 45000
Job Type Rotating
Qualification Bachelor
Experience 1 Year - 2 Years
Sectors Client Services & Customer Support
Gender No Preference
Industry Information Technology
Career Level Entry Level
Job Expiry Date 2025-07-13