Position Purpose: The receptionist is responsible for managing the front desk area, providing a positive and welcoming experience for visitors, and assisting with administrative tasks to support the smooth functioning of the office.Key Responsibilities
1: Greeting and Welcoming:
- Welcome visitors and direct them to the appropriate person or department.
- Answer and screen phone calls, taking messages or redirecting calls as necessary.
2: Front Desk Management:
- Maintain a tidy and organized front desk area.
- Manage the sign-in and sign-out process for visitors.
3: Administrative Support:
- Assist with general administrative tasks, including, filing, and data entry.
- Manage and distribute incoming and outgoing mail and packages.
4: Communication:
- Relay important information to employees and visitors as needed.
- Handle inquiries and provide information about the organization.
5: Scheduling:
- Schedule appointments and meetings.
- Coordinate conference room bookings.
6: Record Keeping:
- Maintain and update contact lists, directories, and other relevant records.
7: Security:
- Monitor and control access to the premises.
- Follow security procedures and report any security issues.
8: Technology:
- Use and maintain office equipment, such as phones, photocopiers, and computers.
- Proficient in basic computer applications and software.
9: Mail and Parcel Handling:
- Receive and sort incoming mails and parcels.
- Distribute mails and parcels to the appropriate departments or individuals.
- Ensure timely and accurate delivery of mails and parcels.
- 10: Any other duties assigned by HOD.
Requirement:
- High school diploma or equivalent.
- At least one (1) year of related experience, Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Friendly and professional demeanor.
- Organized and detail-oriented.
- Ability to multitask and prioritize tasks effectively.
- Proficient in using office equipment and basic computer applications.
- Knowledge of office management and basic administrative procedures.
- Familiarity with the organization's products, services, and personnel.
DISCLAIMER:
- MicroMerger reserves the right to reject any or all applications or change the number of positions at any stage without assigning any reason or as per requirements.
- Any Candidate/Applicant who attempts to or influences the recruitment process or the Selection Panel by any means shall be disqualified immediately.
- MicroMerger will not consider applicants not fulfilling the requirements/criteria mentioned above.
- Incomplete applications will not be entertained.
- MicroMerger reserves the right to cancel the whole hiring process at any stage without mentioning any reason.
- Only shortlisted candidates will be invited for tests and/or interviews via call or Email.
- MicroMerger provides equal opportunity to all qualified Males & Females candidates. Females are encouraged to apply.
- All jobs are of visual nature. Visually impaired applicants cannot be entertained.
- Recruitment will be made on a contract basis, extendable based on arising needs
- By applying to this position, you agree to the use of your CV for MicroMerger's internal Application Tracking System.
- Shortlisted candidates will have to bring their CVs, attested copies of CNIC, certificates, experience certificates and educational qualifications at the time of the interview
- No TA/DA or any expense would be admissible during the whole hiring process including interviews, tests etc.
Skills:
Time Management, Problem Solving, Office Management, Communication Skills,