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Social Media Moderator

Abacus Consulting

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

  1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
  2. Respond to customer queries, comments, and complaints in a timely and professional manner.
  3. Maintain brand voice and tone across all social media interactions.
  4. Escalate complex issues to the relevant department.
  5. Identify customer needs and provide appropriate solutions.
  6. Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Excellent spoken and written communication skills in English.
  • Graduation is mandatory.
  • Prior call center or social media moderation experience preferred.
  • Ability to work in rotational shifts (Morning, Evening & Night).
  • Strong problem-solving skills and attention to detail.
  • Proficient in using social media platforms and MS Office.

Skills:

Social Media Optimization, Marketing Activation, Communications Skills, Social Media Consultation, Social Media Chat Support,
 

IT Assistant

Abacus Consulting
  1. Provide first-line support for hardware, software, and networking issues.
  2. Troubleshoot and resolve basic technical problems (e.g., printer issues, software malfunctions).
  3. Respond to help desk requests, either via phone, email, or chat.
  4. Assist users with setting up and configuring devices and software applications.
  5. Assist with user account creation, password resets, and permissions management.
  6. Help ensure that security protocols are followed for sensitive data and systems.
  7. Maintain an inventory of IT equipment (computers, printers, etc.).
  8. Track and manage IT supplies and hardware replacement needs.
  9. Assist in monitoring and implementing cyber security measures (e.g., antivirus software, firewalls, and data encryption).
  10. Help ensure company devices are protected against malware and unauthorized access.

Skills:

IT Hardware Support, Communication Skills, IT Support,
 

Social Media Moderator

Abacus Consulting

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

  1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
  2. Respond to customer queries, comments, and complaints in a timely and professional manner.
  3. Maintain brand voice and tone across all social media interactions.
  4. Escalate complex issues to the relevant department.
  5. Identify customer needs and provide appropriate solutions.
  6. Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Excellent spoken and written communication skills in English.
  • Graduation is mandatory.
  • Prior call center or social media moderation experience preferred.
  • Ability to work in rotational shifts (Morning, Evening & Night).
  • Strong problem-solving skills and attention to detail.
  • Proficient in using social media platforms and MS Office.

Skills:

Chat Support Skills, Marketing Activation, Social Media Optimization, Communications Skills, Social Media Consultation, Social Media Chat Support,
 

Social Media Moderator

Abacus Consulting

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

  1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
  2. Respond to customer queries, comments, and complaints in a timely and professional manner.
  3. Maintain brand voice and tone across all social media interactions.
  4. Escalate complex issues to the relevant department.
  5. Identify customer needs and provide appropriate solutions.
  6. Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Excellent spoken and written communication skills in English.
  • Graduation is mandatory.
  • Prior call center or social media moderation experience preferred.
  • Ability to work in rotational shifts (Morning, Evening & Night).
  • Strong problem-solving skills and attention to detail.
  • Proficient in using social media platforms and MS Office.

Skills:

Social Media Optimization, Social Media Strategies, Communication Skills,
 

Email Chat Support Representative

Abacus Consulting

We seek an Email Support Representative with call center experience to assist customers via email. The role involves resolving inquiries and ensuring customer satisfaction. Male candidates are encouraged to apply.

Responsibilities:

  1. Respond to customer emails and provide accurate information.
  2. Resolve issues and escalate complex cases.
  3. Call center experience and email support background.
  4. Strong written communication and problem-solving skills.
  5. Familiarity with CRM systems.

Skills:

Live Chat Handling, Customer Service, Typing Speed,
 

Human Resource Manager

BA Communication Services. Pakistan

Lahore, Pakistan
Apply Login First

2024-11-20

You will play a vital role in supporting various HR functions and initiatives. This position serves as an entry point into the HR department, where you will have the opportunity to learn and grow while contributing to the overall success of the organization. You will work closely with the HR team to assist in recruitment, onboarding, employee relations, and other HR activities. This role offers hands-on experience and the opportunity to develop essential skills in HR administration and management.

Responsibilities:

  1. Assisting in the onboarding process for new employees by providing support and guidance.
  2. Participating in training sessions and providing assistance to staff members.
  3. Assisting in resolving minor conflicts under supervision.
  4. Completing assigned administrative tasks accurately and efficiently.
  5. Supporting senior HR management in conducting basic needs assessments for training and development programs.
  6. Participating in the implementation of HR training programs for employees.
  7. Coordinating schedules and assisting in organizing meetings between employees and management.
  8. Assisting in educating employees on HR policies and practices.
  9. Providing basic support to management on performance and organizational matters.
  10. Participating in basic assessments of employee job performance and overall company performance.

Requirements:

  • Bachelor’s degree in human resources management or related field.
  • Previous internship or coursework experience in human resources or related areas is advantageous.
  • Ability to work collaboratively with colleagues.
  • Basic understanding of HR concepts and principles.
  • Good verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with basic software tools such as email and office communication platforms.
  • Basic presentation skills (ability to assist with presentations).
  • Willingness to learn and develop skills in various HR functions.
  • Ability to follow instructions and take direction from senior HR management.
  • Enthusiasm for contributing to a positive work environment.
  • Openness to receiving feedback and incorporating it into work tasks.

Skills:

Technical Recruitment Skills, HR Information Management, HR Policies Command, Payroll Processing, Payroll Management, Global Talent Acquisition, Employee Relations Management,
 

Salary 70000
Job Type Second Shift (Afternoon)
Qualification Bachelor
Experience 4 Years - 6 Years
Sectors Human Resources
Gender No Preference
Industry Call Center
Career Level Experienced Professional
Job Expiry Date 2024-12-20