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We are seeking an experienced IT Administrator to manage and maintain our IT systems and networks. This role is essential in overseeing our Microsoft Office 365 environment, ensuring tenant security and compliance, troubleshooting network issues, and managing vendor relations.

Key Responsibilities:

1. Manage and administer Microsoft Office 365, including user accounts, permissions, and licenses.
2. Configure, deploy, and manage devices using Microsoft Intune.
3. Ensure the security and compliance of our Microsoft tenant, implementing best practices for data protection.
4. Administer Active Directory, including Identity Center, to manage access control across the organization.
5. Troubleshoot and resolve user issues related to hardware, software, and network connectivity.
6. Perform network troubleshooting, including the management of network devices and ensuring system uptime.
7. Manage Single Sign-On (SSO) solutions such as OneLogin or Okta, supporting user authentication and access control.
8. Collaborate with external vendors for IT procurement, maintenance, and support services.
9. Maintain thorough documentation of IT processes, network configurations, and system settings.
10. Provide technical support to end-users, addressing both individual and system-wide IT issues.
11. Identify and resolve potential IT problems proactively to avoid operational disruptions.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)
• 2 to 3 years of Proven experience as an IT Administrator, System Administrator, or in a similar role.
• Strong proficiency in Microsoft Office 365 administration.
• Hands-on experience with Microsoft Intune and ensuring tenant security and compliance.
• In-depth knowledge of Active Directory and Identity Center.
• Experience with SSO solutions such as OneLogin or Okta.
• Strong troubleshooting skills in hardware, software, and network issues.
• Vendor management experience, including procurement and service partnerships.
• Excellent communication skills with the ability to provide clear technical support to non-technical staff.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, or Microsoft 365 Certified, are a plus.

Skills:

Microsoft Office 365 Administration, Troubleshooting, IT Infrastructure Management, Network Management, Technical Support,