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We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
2. Respond to customer queries, comments, and complaints in a timely and professional manner.
3. Maintain brand voice and tone across all social media interactions.
4. Escalate complex issues to the relevant department.
5. Identify customer needs and provide appropriate solutions.
6. Ensure customer satisfaction by delivering excellent service.

Requirements:

• Excellent spoken and written communication skills in English.
• Graduation is mandatory.
• Prior call center or social media moderation experience preferred.
• Ability to work in rotational shifts (Morning, Evening & Night).
• Strong problem-solving skills and attention to detail.
• Proficient in using social media platforms and MS Office.

Skills:

Social Media Optimization, Marketing Activation, Communications Skills, Social Media Consultation, Social Media Chat Support,
 

1. Provide first-line support for hardware, software, and networking issues.
2. Troubleshoot and resolve basic technical problems (e.g., printer issues, software malfunctions).
3. Respond to help desk requests, either via phone, email, or chat.
4. Assist users with setting up and configuring devices and software applications.
5. Assist with user account creation, password resets, and permissions management.
6. Help ensure that security protocols are followed for sensitive data and systems.
7. Maintain an inventory of IT equipment (computers, printers, etc.).
8. Track and manage IT supplies and hardware replacement needs.
9. Assist in monitoring and implementing cyber security measures (e.g., antivirus software, firewalls, and data encryption).
10. Help ensure company devices are protected against malware and unauthorized access.

Skills:

IT Hardware Support, Communication Skills, IT Support,
 

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
2. Respond to customer queries, comments, and complaints in a timely and professional manner.
3. Maintain brand voice and tone across all social media interactions.
4. Escalate complex issues to the relevant department.
5. Identify customer needs and provide appropriate solutions.
6. Ensure customer satisfaction by delivering excellent service.

Requirements:

• Excellent spoken and written communication skills in English.
• Graduation is mandatory.
• Prior call center or social media moderation experience preferred.
• Ability to work in rotational shifts (Morning, Evening & Night).
• Strong problem-solving skills and attention to detail.
• Proficient in using social media platforms and MS Office.

Skills:

Chat Support Skills, Marketing Activation, Social Media Optimization, Communications Skills, Social Media Consultation, Social Media Chat Support,
 

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
2. Respond to customer queries, comments, and complaints in a timely and professional manner.
3. Maintain brand voice and tone across all social media interactions.
4. Escalate complex issues to the relevant department.
5. Identify customer needs and provide appropriate solutions.
6. Ensure customer satisfaction by delivering excellent service.

Requirements:

• Excellent spoken and written communication skills in English.
• Graduation is mandatory.
• Prior call center or social media moderation experience preferred.
• Ability to work in rotational shifts (Morning, Evening & Night).
• Strong problem-solving skills and attention to detail.
• Proficient in using social media platforms and MS Office.

Skills:

Social Media Optimization, Social Media Strategies, Communication Skills,
 

We seek an Email Support Representative with call center experience to assist customers via email. The role involves resolving inquiries and ensuring customer satisfaction. Male candidates are encouraged to apply.

Responsibilities:

1. Respond to customer emails and provide accurate information.
2. Resolve issues and escalate complex cases.
3. Call center experience and email support background.
4. Strong written communication and problem-solving skills.
5. Familiarity with CRM systems.

Skills:

Live Chat Handling, Customer Service, Typing Speed,