
Product Support Executive
ROZEE.PK. Pakistan
Lahore, Pakistan2024-08-21
ROZEE.PK. Pakistan
Lahore, Pakistan2024-08-21
Rozee.pk is seeking a highly motivated and detail-oriented Product Support Executive to join our dynamic customer support team. As a Product Support Executive, you will be the primary point of contact for customers who need assistance with our products. You will leverage your technical troubleshooting skills and product knowledge to resolve customer issues effectively and efficiently. Your expertise in customer service, CRM software, and communication will be critical to providing a seamless and positive experience for our customers. This role requires excellent time management, active listening, and problem-solving abilities to handle both inbound and outbound calls proficiently. With at least one year of experience in a similar role, you bring a demonstrated capability to manage multiple tasks and deliver exceptional customer support without managing a team. At Rozee.Pk, we value individuals who are committed to helping customers and providing solutions that enhance customer satisfaction and loyalty. This role does not involve team management responsibilities.
Responsibilities:
Skills:
Analytical Skills, Verbal and Written Communication Skills, Active Listeneing, Time Management, Problem Solving, Communication Skills, CRM Software, Technical Troubleshooting, Customer Service, Product Knowledge,