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Social Media Moderator

Abacus Consulting

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

  1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
  2. Respond to customer queries, comments, and complaints in a timely and professional manner.
  3. Maintain brand voice and tone across all social media interactions.
  4. Escalate complex issues to the relevant department.
  5. Identify customer needs and provide appropriate solutions.
  6. Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Excellent spoken and written communication skills in English.
  • Graduation is mandatory.
  • Prior call center or social media moderation experience preferred.
  • Ability to work in rotational shifts (Morning, Evening & Night).
  • Strong problem-solving skills and attention to detail.
  • Proficient in using social media platforms and MS Office.

Skills:

Social Media Optimization, Marketing Activation, Communications Skills, Social Media Consultation, Social Media Chat Support,
 

IT Assistant

Abacus Consulting
  1. Provide first-line support for hardware, software, and networking issues.
  2. Troubleshoot and resolve basic technical problems (e.g., printer issues, software malfunctions).
  3. Respond to help desk requests, either via phone, email, or chat.
  4. Assist users with setting up and configuring devices and software applications.
  5. Assist with user account creation, password resets, and permissions management.
  6. Help ensure that security protocols are followed for sensitive data and systems.
  7. Maintain an inventory of IT equipment (computers, printers, etc.).
  8. Track and manage IT supplies and hardware replacement needs.
  9. Assist in monitoring and implementing cyber security measures (e.g., antivirus software, firewalls, and data encryption).
  10. Help ensure company devices are protected against malware and unauthorized access.

Skills:

IT Hardware Support, Communication Skills, IT Support,
 

Social Media Moderator

Abacus Consulting

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

  1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
  2. Respond to customer queries, comments, and complaints in a timely and professional manner.
  3. Maintain brand voice and tone across all social media interactions.
  4. Escalate complex issues to the relevant department.
  5. Identify customer needs and provide appropriate solutions.
  6. Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Excellent spoken and written communication skills in English.
  • Graduation is mandatory.
  • Prior call center or social media moderation experience preferred.
  • Ability to work in rotational shifts (Morning, Evening & Night).
  • Strong problem-solving skills and attention to detail.
  • Proficient in using social media platforms and MS Office.

Skills:

Chat Support Skills, Marketing Activation, Social Media Optimization, Communications Skills, Social Media Consultation, Social Media Chat Support,
 

Social Media Moderator

Abacus Consulting

We are looking for a Social Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

  1. Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
  2. Respond to customer queries, comments, and complaints in a timely and professional manner.
  3. Maintain brand voice and tone across all social media interactions.
  4. Escalate complex issues to the relevant department.
  5. Identify customer needs and provide appropriate solutions.
  6. Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Excellent spoken and written communication skills in English.
  • Graduation is mandatory.
  • Prior call center or social media moderation experience preferred.
  • Ability to work in rotational shifts (Morning, Evening & Night).
  • Strong problem-solving skills and attention to detail.
  • Proficient in using social media platforms and MS Office.

Skills:

Social Media Optimization, Social Media Strategies, Communication Skills,
 

Email Chat Support Representative

Abacus Consulting

We seek an Email Support Representative with call center experience to assist customers via email. The role involves resolving inquiries and ensuring customer satisfaction. Male candidates are encouraged to apply.

Responsibilities:

  1. Respond to customer emails and provide accurate information.
  2. Resolve issues and escalate complex cases.
  3. Call center experience and email support background.
  4. Strong written communication and problem-solving skills.
  5. Familiarity with CRM systems.

Skills:

Live Chat Handling, Customer Service, Typing Speed,
 

Recruitment / Administrative Assistant

Horizon Technologies. Pakistan

Karachi, Pakistan
Apply Login First

2025-01-24

We are seeking a highly skilled Recruitment & Administrative Assistant to join our client's team. The Recruiter & Administrative Assistant will focus on recruiting top talent for our restaurant locations and providing administrative support to our management team. This role is vital to our growth and success, ensuring seamless recruitment processes and efficient day-to-day operations.

Key Responsibilities:

Recruitment:

  1. Manage job postings on platforms like Indeed and other relevant sites.
  2. Conduct initial phone interviews to screen candidates.
  3. Schedule in-person interviews for hiring managers.
  4. Build a pipeline of qualified candidates for current and future openings.
  5. Maintain accurate recruitment records and documentation.
  6. Administrative Assistance:
  7. Provide day-to-day administrative support to the management team.
  8. Coordinate schedules, meetings, and communications.
  9. Manage email correspondence and document preparation.
  10. Assist with various tasks to support restaurant operations and management.

Qualifications:

  • Experience: Minimum 2 years of experience in recruitment, HR, or administrative roles.
  • Skills: Strong communication, organizational, and multitasking abilities.
  • Tools: Proficient in using job boards, scheduling tools, and basic office software.
  • Education: Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
  • Ability to adapt in a fast-paced and growing environment.

Other Details:

  • Job Timings: The night shift follows the US time zone.
  • Office Location: Shahrah-e-Faisal, Karachi
  • Remote Working: In the case of the remote, a separate workspace and the required gadgets (Laptop-Corei5 6th generation minimum, noise cancelling headphones, webcam, power backup) will be arranged by the candidate.

Skills:

HR Policy Formulation, Technical Recruitment Skills, Applications Processing, 360 Recruitment, Administrative Processes Command,
 

Salary 150000
Job Type Third Shift (Night)
Qualification Bachelor
Experience 2 Years
Sectors Human Resources
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2025-02-01