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We are seeking a Customer Support Executive to handle calls, emails, and chats, ensuring excellent service and issue resolution.

Key Responsibilities:

1. Assist customers with inquiries, orders, and account issues
2. Maintain records and escalate issues as needed.
3. Collaborate with teams to improve support processes.

Requirements:

• 1 year experience in customer support (BPO preferred).
• Excellent English communication 
• Willing to work shifts/weekends.

Skills:

Client Dealing, Customer Satisfaction Management, MS Excel,
 

We are looking for a detail-oriented and customer-focused Email Support Representative to join our team. The ideal candidate should have prior experience in a call center environment and possess excellent written communication skills. You will be responsible for handling customer inquiries and concerns via email, ensuring prompt and accurate responses to deliver a high-quality customer experience.

Key Responsibilities:

1. Manage and respond to customer inquiries via email in a professional and timely manner.
2. Provide accurate information and solutions to customer concerns.
3. Escalate complex issues to the appropriate departments as needed.
4. Track, document, and update customer interactions in the system.
5. Follow company policies and procedures to ensure consistency in customer service.
6. Collaborate with team members and other departments to resolve customer issues.
7. Stay up to date with product knowledge and company policies.

Qualifications:

• Minimum qualification: Bachelor’s degree (Graduation required).
• Must have prior experience working in a call center or customer service role.
• Excellent written communication skills with strong attention to detail.
• Ability to multitask and manage multiple emails simultaneously.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Basic proficiency in computer applications and email systems.

Skills:

Social Media Chat Support, Social Media Handling, Active Learning,
 

We are looking for an experienced Azure DevOps Engineer to design, implement, and maintain CI/CD pipelines, automate infrastructure provisioning, and optimize deployment workflows. Additionally, the role will involve Azure DevOps project management, including dashboard creation, Agile project management, and resource utilization tracking. The ideal candidate will have expertise in Azure DevOps, infrastructure as code (IaC), containerization, and cloud security best practices while also ensuring efficient project tracking and reporting.

Key Responsibilities:

1. Design, build, and maintain CI/CD pipelines using Azure DevOps to enable seamless deployment and integration.
2. Automate infrastructure provisioning using Terraform, ARM templates, or Bicep.
3. Manage and optimize Azure Kubernetes Service (AKS), App Services, Virtual Machines.
4. Implement monitoring, logging, and alerting using Azure Monitor, Application Insights, and Log Analytics.
5. Ensure security and compliance of DevOps practices by integrating Azure Security Center, Key Vault, and role-based access controls (RBAC).
6. Develop and maintain scripts for automation using PowerShell, Bash, or Python.
7. Work closely with development teams to support application deployment, troubleshooting, and performance tuning.
8. Implement DevSecOps best practices, including secure coding, vulnerability assessments, and compliance automation.
9. Optimize cost management and performance of cloud infrastructure.
10. Troubleshoot issues related to CI/CD pipelines, infrastructure, and deployments.

Azure DevOps Project Management:

• Set up and manage Azure DevOps dashboards for real-time project tracking and reporting.
• Configure and maintain work items, sprints, and backlogs in Azure Boards for Agile project management.
• Monitor and optimize resource utilization to ensure efficiency and cost-effectiveness.
• Develop custom reports and analytics dashboards to track project progress, deployments, and team performance.
• Manage Azure DevOps repositories (Git), branch policies, and version control workflows.
• Ensure effective collaboration between development, QA, and operations teams using Azure DevOps features.
• Automate notifications and workflow approvals to streamline change management.
• Implement best practices for project governance, compliance, and stakeholder reporting.

Required Skills & Qualifications:

1. Bachelor’s degree in Computer Science, IT, or a related field.
2. 3+ years of experience in DevOps, cloud automation, and Agile project management.
3. Strong knowledge of Azure services, including Azure DevOps, AKS, Virtual Machines, App Services, and Networking.
4. Hands-on experience with CI/CD tools (Azure Pipelines, GitHub Actions, Jenkins, etc.).
5. Expertise in infrastructure as code (IaC) using Terraform, ARM templates, or Bicep.
6. Proficiency in scripting languages like PowerShell, Bash, or Python.
7. Experience with Agile and Scrum methodologies, managing sprints, backlogs, and iterations in Azure Boards.
8. Ability to create and manage dashboards, reports, and analytics within Azure DevOps.
9. Experience with containerization and orchestration using Docker and Kubernetes.
10. Strong understanding of security best practices, including IAM, RBAC, and secrets management.
11. Excellent problem-solving and troubleshooting skills.

Preferred Qualifications:

• Azure certifications (e.g., Azure DevOps Engineer Expert, Azure Administrator Associate, or Azure Solutions Architect Expert).
• Experience with GitOps practices and tools like Flux or ArgoCD.
• Familiarity with serverless computing and microservices architectures.
• Knowledge of networking concepts in Azure (VNETs, NSGs, Load Balancers, Application Gateways).
• Experience in automating project tracking, reporting, and notifications using Azure DevOps extensions and integrations.

Skills:

Microsoft Azure, MOSFETs, DevOps, Windows Azure,
 

Key Responsibilities:

1. Provide executive support to top-tier management with a strong emphasis on technical coordination and project management.
2. Create and deliver high-quality PowerPoint presentations, technical reports, and business documents.
3. Organize and manage meetings, including agenda preparation, documentation, and action item follow-ups.
4. Collaborate with IT teams and leadership to enhance technical workflows and reporting structures.
5. Ensure strict confidentiality and secure handling of sensitive information.
6. Serve as a communication bridge between technical teams, management, and external stakeholders.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and collaboration tools such as SharePoint.
• Familiarity with database management, or IT systems is an advantage.
• Strong project coordination skills, with the ability to manage technical tasks, track progress, and provide updates.
• Excellent verbal and written communication skills, with the ability to simplify technical concepts for non-technical stakeholders. 
• Outstanding organizational and time management skills, capable of multitasking and meeting deadlines under pressure.
• Experience in a relevant field will be preferred.

Benefits:

• Competitive salary and benefits package.
• Professional development opportunities.
• Supportive and inclusive work environment.

Skills:

Communication Skills, Drafting Skills, Coordination Skills, Presentation Skills,
 

We are looking for a Telesales Executive to join our team for exciting real estate projects in Saudi Arabia (KSA)! If you are fluent in Arabic and have a passion for sales, we want to hear from you!

Requirements:

1. Fluency in Arabic (spoken & written)
2. Experience in telesales or customer service (preferred)
3. Excellent communication & persuasion skills
4. Ability to handle customer inquiries professionally
5. Self-motivated & goal-driven

What We Offer:

• Competitive salary + commission
• Career growth opportunities
• A dynamic & professional work environment.

Skills:

Communication Skills, Arabic Language Command, Customer Dealing,