- Location: Y Block Commercial Area, Phase 3 DHA, Lahore
- Industry: Hospitality / Salon
- Working Hours: 10:00 AM to 7:30 PM
- Working Days: 6 days a week (1 off any day in a week)
- Salary Range: PKR 100,000 – 150,000 (based on experience)
Key Responsibilities:
Salon Operations & Administration:
- Oversee daily operations of hair, skin, and makeup sections.
- Supervise and coordinate schedules for all salon technicians and staff.
- Greet and attend to clients warmly; manage appointments and wait times.
- Ensure timely service delivery and maintain high standards of client satisfaction.
- Manage salon cleanliness, hygiene, and appearance at all times.
- Ensure timely maintenance of equipment, tools, and salon infrastructure.
- Handle laundry and salon stock efficiently.
- Oversee cash/card transactions, issue receipts, and maintain accurate client records.
- Ensure power backup systems (UPS/generator) are maintained and fueled regularly.
Human Resources & Staff Management:
- Train, motivate, and supervise employees to ensure high performance.
- Evaluate staff performance and recommend promotions or bonuses.
- Conduct interviews and assist with hiring new team members.
- Organize team-building activities and foster brand loyalty
- Schedule shifts and approve time-off requests.
Business & Vendor Management:
- Ensure profitability by managing operations within budget.
- Handle inventory management and source high-quality products.
- Maintain vendor relationships and ensure timely payments.
- Keep records of invoices, utility bills, and expenses.
- Assist the Salon Director with periodic reviews and client database management.
Job Requirements:
Education & Experience:
- Minimum Bachelor's degree.
- Minimum 4 years of administrative or managerial experience.
- Experience in salon, hospitality, or service-based industries preferred.
Skills & Competencies:
- Fluent in English and Urdu (spoken & written).
- Proficient in Microsoft Word and Excel.
- Strong interpersonal, communication, and customer service skills.
- Excellent time and task management with the ability to multitask
- Confident, mature mindset with the ability to handle pressure.
- Patient, active listener, and a people-oriented personality.
- Ability to maintain confidentiality and resolve conflicts diplomatically.
- Knowledge of treatment steps, salon packages, and general service flow.
Skills:
Communication Skills, Client Dealing, Customer Service, Multitasking Skills, Active Listening,