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The Store Officer is responsible for managing the day-to-day operations of the store, ensuring efficient inventory management, excellent customer service, and a well-organized shopping environment. This role plays a vital part in maintaining stock levels and assisting customers in finding the right products.

Key Responsibilities:

Inventory Management:

• Monitor stock levels and manage inventory to ensure adequate supply.
• Conduct regular stock audits and assist in inventory reconciliation.

Customer Service:

• Greet and assist customers, providing information on products and services.
• Address customer inquiries, complaints, and feedback to ensure satisfaction.

Sales Support:

• Assist in promoting store promotions and sales initiatives.
• Collaborate with the sales team to achieve sales targets and maximize revenue.

Store Operations:

• Ensure the store is clean, organized, and visually appealing at all times.
• Assist in the layout and display of furniture to enhance customer experience.

Team Collaboration:

• Work closely with the Store Manager and team members to ensure smooth operations.
• Participate in training sessions and team meetings as required.

Compliance and Safety:

• Ensure adherence to company policies, procedures, and safety regulations.
• Maintain a safe and secure environment for staff and customers.

Qualifications:

1. High school diploma or equivalent; additional education in retail management is a plus.
2. Proven experience in retail or store operations, preferably in the furniture industry.
3. Strong customer service and communication skills.
4. Basic understanding of inventory management and sales principles.

Key Skills:

• Organizational skills
• Attention to detail
• Problem-solving abilities
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office and retail management software

Skills:

Stock Management, Inventory Control, Problems Analysis, Close Attention to Details, Communictaion Skills,