Team Lead - Contact Center
Abacus Consulting. Pakistan
Lahore, Pakistan2024-04-15
Abacus Consulting. Pakistan
Lahore, Pakistan2024-04-15
You will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.
Team Management:
Operational Excellence:
Communication:
Requirements:
Benefits:
Skills:
Pressure Handling, Analytical Skills, Team Management,