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The Team Lead – is responsible for supervising and guiding a team to effectively manage client portfolios, and achieve optimal outcomes for clients. This role involves overseeing daily operations, ensuring compliance with regulations, providing training and support to team members, and collaborating with other departments to enhance overall service delivery.Key Responsibilities:

Client Management:

1. Build and maintain strong relationships with international clients, ensuring their needs and expectations are met.
2. Act as the primary point of contact for client inquiries and escalations, addressing concerns promptly and professionally.
3. Prepare and deliver regular reports and updates to clients, showcasing progress and results.

Strategy and Planning:

• Develop and execute strategic plans to drive the success of international campaigns.
• Collaborate with other departments to align strategies and ensure cohesive execution.

Compliance and Reporting:

• Ensure all activities comply with relevant laws, regulations, and company policies.
• Maintain accurate and up-to-date records
• Prepare and present detailed reports on team performance, campaign results, and other key metrics to senior management.

Team Leadership:

• Lead, mentored, and managed a team of International campaigns, providing guidance and support to achieve individual and team targets.
• Conduct regular team meetings and performance reviews to ensure continuous improvement and professional development.
• Foster a positive and motivating work environment, promoting teamwork and collaboration.

Working Timings:

• US/UK timings (5 Days a week
• Salary : Rs100,000-Rs130,000 per month

Skills:

Fluent in English, Communication Skills, Leadership Management,