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Responsibilities:

1. Analyze, diagnose, and resolve software problems, configuration issues and
2. Assist with the implementation of our company-wide core software platforms.
3. Provide direction and training to internal teams in the use of the application and how it relates to business workflow.
4. Identify and correct or advise, on technical and system configuration issues.
5. Suggest feature and product enhancements to our development team.
6. Act as the primary point of contact for functional and technical troubleshooting for our teams globally.
7. Consult with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
8. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users; track and fully document changes for functional and business specifications; write detailed universally understood procedures for end users and to use in training.
9. Participate in test case definition and user acceptance testing and testing of new system functionality. Develop training curriculum and conduct formal training sessions for end users.

Qualifications and skills:

• BSCS or a Computer science graduate with relevant experience
• Proven experience as a Business Analyst or in a similar analytical role.
• Strong proficiency in SQL for data extraction, manipulation, and analysis.
• Strong verbal, written, and interpersonal communication skills with the ability to
• communicate technical information effectively.
• Ability to independently learn our software platform and related dependencies quickly and thoroughly using a variety of methods.
• Self-motivated, detail-oriented, and organized with the ability to attach a sense of urgency to tasks and projects.
• An ability to work independently and efficiently to meet deadlines.
• A desire to grow professionally inside of a fast-growing organization.

Benefits:

• Travel Allowance (After successful completion of the probationary period)
• Health Insurance Spouse & kids
• Health Insurance Parents
• Life Insurance (Self)
• Provident fund 8.33% (indexed on Gross Salary)
• Quarterly Performance Bonus (indexed on Gross Salary)
• Personal Time off (Casual / Sick & Annual leaves)
• Leave Encashment (indexed on Gross Salary)
• Zero Markup loan facility

Other Details:

1. Experience: 4 - 6 years
2. Work Timings:  3 PM - 12 AM 
3. Work Days: Monday- Friday
4. Work Mode: Onsite

Skills:

ISEB Business Analysis Essentials, Business Analysis, Communication Skills,