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Pakistan Single Window

Branch Services Officer

Faysal Bank Limited
  1. To handle and execute the set of financial/non-financial transactions (i.e. Cash Deposits/Withdrawals, Local/Foreign Remittances, Utility Bills, Outward Clearing, Cash Sorting, Payment Orders, Fund Transfers etc.) in the assigned Branch, in line with the Bank’s/SBP’s Regulations and established Turn Around Times, in order to provide financial solutions to the Bank’s customers.
  2. To ensure proper execution and preparation of vouchers regarding the daily operational activities of the Branch, whilst ensuring compliance with Bank/SBP Regulations.
  3. To ensure proper preparation of reports, logs and registers on all operational activities, i.e., Cheque Book Issuance/ Issuance of local/Foreign remittances/Locker Room records/etc.
  4. To ensure closure of the Cash Counter at ATM at day-end with complete reconciliation with the cash balances in the core-banking system, and balancing of the physical cash inventory in the vault and ATM.
  5. To ensure proper storage/handling and balancing of cash and security stationary in the Branch Vault.
  6. To provide customers with effective and efficient support in meeting their transactional needs, with a focus on transaction accuracy, and low Turn Around Time.
  7. To resolve outstanding issues/lapses in daily operational activities, in coordination with the Sr. BSO/Branch Service Manager.
  8. To maintain effective and regular interaction with centralized operations departments to resolve any transactional issues and ensure efficient processing of customer transactions.
  9. To ensure familiarity and compliance with any changes in regulatory requirements through regular review of Bank and SBP’s Circulars/Notifications.
  10. To execute the Branch Vault/Cash Counter transactions as required by internal audit/SBP inspection teams.
  11. To ensure screening/verification of customers identity and entering correct details of customers in system at the time of executing transactions.
  12. To handle the physical movement of cash from/to the Branch Vault, in coordination with the Bank’s approved security companies.

Job Specific Skills:

  • Strong knowledge of Bank/SBP Regulations regarding Cash Operations/Remittances/Clearing/Lockers.
  • Strong ability and knowledge on how to process transactions of multiple categories, i.e., Cash Withdrawals/Deposits, Remittances/Cheque Book Issuance Clearing/Lockers.
  • Strong ability to carry out transactions without performing errors/regulatory lapses.
  • Strong ability to work on computer systems/applications at an efficient pace/TAT.

Behavioural Skills:

  • Excellent Time Management skills.
  • Strong ability to handle pressure and deliver on targets/objectives.
  • Strong ability to carry out multiple tasks simultaneously.
  • Ability to deal with customers efficiently and professionally.

Required Skills:

Cash Operations, Cash Handling, Bill Payment Handling, Customer Dealing , RTGS, Branch Support,

Pakistan Single Window

Web Content Specialist

Pakistan Single Window. Pakistan

Islamabad, Pakistan

2024-06-11

Responsibilities:

Website Management:

  1. Oversee the day-to-day management of the PSW website, ensuring functionality, performance, and security.
  2. Upload, maintain, and optimize website content to ensure accuracy, relevance, and timeliness.
  3. Publish new content following the content calendar, ensuring alignment with PSW’s marketing and communication strategies.
  4. Optimize published content to meet new SEO and stylistic standards, improving search engine rankings and user experience.
  5. Collaborate with Marketing and IT teams to develop new web page layouts that enhance user experience and meet business objectives.

Content Collection & Knowledge Management:

  • Maintain digital platforms and develop visually engaging content for relevant stakeholders and key audiences.
  • Manage and update a digital repository of communication assets, creating high-quality content from various sources to inform, raise awareness, and educate stakeholders.
  • Work with the communications team to develop, deliver, promote, and evaluate communications activities, both online and offline, which engage and influence key audiences.
  • Support the team in delivering influence and visibility goals for PSW and ensure that impact is achieved through KPIs.
  • Conduct keyword research and use SEO best practices to increase traffic to the company website.

Continuous Improvement:

  1. Seek ways to improve content campaigns and the publishing schedule, ensuring content remains fresh, relevant, and engaging.
  2. Stay up-to-date with industry trends and best practices in web content management, SEO, and digital marketing.
  3. Provide recommendations for website and content optimizations based on data-driven insights and user feedback.
  4. Keep up to date with best practices in web content management and digital marketing, implementing improvements as needed.

Digital Platform Management:

  • Maintain digital platforms and develop visually engaging content for relevant stakeholders and our key audiences.
  • Manage and update a digital repository of communication assets and create high-quality content from a variety of sources to inform, raise awareness, and educate.
  • Work with the communications team to develop, deliver, promote, and evaluate communications activities, both online and offline, which engage and influence key audiences.

Blog and Content Creation:

  • Create and manage a blog that provides valuable insights, news, and updates related to PSW’s initiatives and industry trends.
  • Write engaging blog posts that attract and retain the interest of the target audience.
  • Edit and proofread blog content to ensure accuracy, coherence, and adherence to PSW’s brand voice and style guidelines.

Skills:

Analytical Skills, Social Media Platforms, CSS, HTML, Interpersonal Skills, Communication Skills,
 

Salary 200000
Job Type First Shift (Day)
Qualification Bachelor
Experience 3 Years - 5 Years
Sectors Marketing
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2024-06-23