We are seeking a Customer Support Executive to handle calls, emails, and chats, ensuring excellent service and issue resolution.

Key Responsibilities:

1. Assist customers with inquiries, orders, and account issues
2. Maintain records and escalate issues as needed.
3. Collaborate with teams to improve support processes.

Requirements:

• 1 year experience in customer support (BPO preferred).
• Excellent English communication 
• Willing to work shifts/weekends.

Skills:

Client Dealing, Customer Satisfaction Management, MS Excel,
 

We are looking for a detail-oriented and customer-focused Email Support Representative to join our team. The ideal candidate should have prior experience in a call center environment and possess excellent written communication skills. You will be responsible for handling customer inquiries and concerns via email, ensuring prompt and accurate responses to deliver a high-quality customer experience.

Key Responsibilities:

1. Manage and respond to customer inquiries via email in a professional and timely manner.
2. Provide accurate information and solutions to customer concerns.
3. Escalate complex issues to the appropriate departments as needed.
4. Track, document, and update customer interactions in the system.
5. Follow company policies and procedures to ensure consistency in customer service.
6. Collaborate with team members and other departments to resolve customer issues.
7. Stay up to date with product knowledge and company policies.

Qualifications:

• Minimum qualification: Bachelor’s degree (Graduation required).
• Must have prior experience working in a call center or customer service role.
• Excellent written communication skills with strong attention to detail.
• Ability to multitask and manage multiple emails simultaneously.
• Strong problem-solving and decision-making abilities.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Basic proficiency in computer applications and email systems.

Skills:

Social Media Chat Support, Social Media Handling, Active Learning,
 

1. Take inbound calls from taxpayers in FBR Contact Center
2. Help taxpayers with issues related to filing of Income Tax, Sales Tax, and FED returns.
3. Help taxpayers with issues related to Iris and efbr portals
4. Log taxpayers complaints over the phone
5. General guidance of taxpayers related to different SOPs
6. Respond to emails sent to FBR Helpline
7. Any other duty assigned by the management.

Skills:

Communication Skills, Call Handling, Active Listening, Time Management, Problem Solving,
 

We are  looking for a dedicated Arabic-speaking Customer Service Representative to join our team for projects based in Saudi Arabia. If you're passionate about providing excellent service and have strong communication skills, we want to hear from you!

Location: Lahore, Pakistan

Responsibilities:

1. Assist customers with inquiries and provide support in Arabic.
2. Address and resolve issues efficiently to ensure customer satisfaction.
3. Collaborate with team members to improve service delivery.

Qualifications:

• Fluency in Arabic (spoken ) is a must.
• Strong communication and interpersonal skills.
• Previous experience in customer service is preferred.

Skills:

Communication Skills, Fluency In Arabic, Proficient in Arabic,
 

Zameen is looking for a dedicated Arabic-speaking Customer Service Representative to join our team for projects based in Saudi Arabia. If you're passionate about providing excellent service and have strong communication skills, we want to hear from you!

Location: Lahore, Pakistan

Responsibilities:

1. Assist customers with inquiries and provide support in Arabic.
2. Address and resolve issues efficiently to ensure customer satisfaction.
3. Collaborate with team members to improve service delivery.

Qualifications:

• Fluency in Arabic (spoken ) is a must.
• Strong communication and interpersonal skills.
• Previous experience in customer service is preferred.

Skills:

Communication Skills, Arabic Language Command, Proficient in Arabic,
 

1. You will be only receiving calls from Customers to provide them with information or to solve their queries.
2. Only Morning shift for Girls and 3 rotational shifts for boys.
3. One month's paid training will be provided.
4. Fixed Basic Salary 45,000
5. You will be getting up to 15,000 incentives for your excellent performance.

Skills:

Listening Skills, Communication Skills, Fluent in English,
 

We require fresh and experienced females and males for afternoon shifts, for the post of Customer Service Representative / Closer.  Applicant must have good listening power and communication skills.

Timings: 

1. Timing: 12:00 pm to 09:00 pm
2. Paid Training
3. Handsome Salary Plus Incentive

Benefits:

• So, if you want to work in a call center then this is the right place for you.

Come and Join Us:

• You can enhance your abilities and communication skills here.
• We will hire you !! If you have talent.
• We have the tools.

Skills:

Fluent in English, Coordination Skills, Customer Analysis, Communication Skills, Telemarketing Skills,
 

We require fresh and experienced Males/females for afternoon shifts, for the post of Customer Representative Officer. We are running an Urdu Campaign and need passionate and energetic candidates.

Applicant must have good listening power and communication skills.

Come and Join Us:

1. You can enhance your abilities and communication skills here.
2. We will hire you !! If you have talent.
3. We have the tools.

Skills:

Customer Acquisition Skills, Persuasion Customer, Configuration Knowledge, Customer Analysis,
 

We are hiring for Customer Support Executive with excellent communication skills. It's an onsite job with Flexible based timings (Morning, Evening, and Night)

Responsibilities:

1. Managing international customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Follow communication procedures, guidelines, and policies

Requirements:

• The candidate must be intermediate / Fresh with up to 6 Months of experience.
• The applicants must have strong communication & interpersonal skills
• Freshers are encouraged to apply
• Experience in international customer support/Call Centre is a plus

Skills:

Call Handling, Communication Skills, Active Learning,
 

1. Lead the Sales Support team to ensure smooth operations.
2. Set targets, Help Team to achieve, monitor performance, and motivate the team.
3. Ensure high customer satisfaction and quality standards.
4. Organize training to enhance team performance.
5. Sales Department: Collaborate on lead generation, sales strategy, and customer handling.
6. Operations Team: Coordinate for seamless service delivery and issue resolution.
7. Clients: Direct interaction to resolve issues, ensure satisfaction, and build relationships.
8. Vendors/Partners: Manage partnerships and support services when needed.

EDUCATIONAL QUALIFICATION:

• (BBA, MBA), Marketing or Sales
• ESSENTIAL EXPERIENCE:
• 3 - 5 years of professional experience
• At least 2 years in sales or customer support team leadership
• Experience in international markets or BPO industries.
• Fluent in English (written and spoken)
• Experience in achieving sales targets
• Proficient in CRM tools and sales software
• Ability to work flexible hours or shifts

Skills:

Customer Acquisition Strategies, B2B Sales, Sales Management,
 

Responsibilities:

1. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
2. Collaborate and build relationships with customers to strengthen service competitiveness
3. Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
4. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

• Collaborative mindset
• Customer service focus
• The ability to communicate technical information in a simple manner

Requirements:

1. A Levels/Intermediate or above
2. Excellent English Written and Verbal Communication
3. American or neutral accent

Additional Benefits:

• Medical Facility
• Working Timings:
• US/UK timings (5 Days a week)

Skills:

Negotiations Skills, Communication Skills, Customer Satisfaction Management,
 

We are hiring for Customer Support Executive with excellent communication skills. It's an onsite job with Flexible based timings (Morning, Evening, and Night)

Responsibilities:

1. Managing international customer service inquiries for our international clients over the phone and email
2. Identifying and assessing customers’ needs to achieve satisfaction
3. Follow communication procedures, guidelines, and policies

Requirements:

• The candidate must be intermediate / Fresh with up to 6 Months of experience.
• The applicants must have strong communication & interpersonal skills
• Fresher’s are encouraged to apply
• Experience in international customer support/Call Centre is a plus

Skills:

Communication Skills, Problem Analysis Skills, Fluent in English,