The Digital Transformation Manager is responsible for leading and executing the organization’s digital transformation strategy, ensuring the integration of innovative technologies to improve business processes, customer experience, and operational efficiency. This role involves collaborating with cross-functional teams to identify digital opportunities, implement cutting-edge solutions, and drive a culture of continuous innovation. Key Responsibilities

Strategy & Leadership:

1. Develop and execute a comprehensive digital transformation roadmap aligned with business goals.
2. Lead cross-functional teams to identify digital opportunities and prioritize initiatives.
3. Champion a culture of innovation, agility, and digital-first thinking across the organization.

Technology Implementation:

• Evaluate and recommend emerging technologies (AI, IoT, Cloud, Automation, Data Analytics, etc.) to enhance business operations.
• Oversee the implementation of digital tools and platforms, ensuring seamless integration with existing systems.
• Partner with IT, cybersecurity, and data teams to ensure secure and scalable digital solutions.

Process Optimization & Innovation:

• Analyze current business processes and identify areas for digital enhancement.
• Drive automation and digitization to improve efficiency, reduce costs, and enhance customer experience.
• Monitor industry trends and competitor strategies to maintain a competitive edge.

Stakeholder Management & Collaboration:

• Work closely with senior leadership to align digital initiatives with business objectives.
• Engage with internal teams (Marketing, Operations, Sales, IT) and external partners (vendors, consultants) to ensure successful adoption of digital solutions.
• Conduct training and change management programs to facilitate smooth digital transitions.

Performance Measurement & Reporting:

• Define KPIs and metrics to track the success of digital transformation projects.
• Provide regular updates to executives on progress, challenges, and ROI of digital initiatives.
• Continuously refine strategies based on data-driven insights and feedback.

Qualifications & Skills:

• Education: 4 Years Bachelor’s or Master’s degree in Business, IT, Computer Science, Engineering, or related field.

Experience:

• 5+ years in digital transformation, IT strategy, or business process improvement.
• Proven track record of leading successful digital projects (e.g., ERP, CRM, AI/ML, RPA).
• Experience in Agile, Lean, or Six Sigma methodologies is a plus.

Technical Skills:

• Strong knowledge of digital technologies (Cloud, AI, IoT, Blockchain, etc.).
• Familiarity with data analytics, cybersecurity, and software development lifecycles.

Soft Skills:

• Excellent leadership, communication, and stakeholder management.
• Strategic thinking, problem-solving, and adaptability in a fast-changing environment.
• Strong project management and change management capabilities.
• Preferred Certifications (Optional)
• Digital Transformation Certification (e.g., MIT, Coursera, Google).
• Project Management (PMP, PRINCE2, Agile/Scrum).
• ITIL, TOGAF, or other relevant frameworks.

Skills:

Cyber Security, iOT, Cloud,
 

We are seeking a Senior Product Manager to own the strategy, development, and scaling of Pakistan’s leading e-invoicing and digital billing platform, ensuring full compliance with FBR regulations (e.g., real-time reporting, POS integration). You will drive innovation in tax automation, lead cross-functional teams, and shape the future of digital tax ecosystems in Pakistan while mentoring junior product talent.

Key Responsibilities:

1. Strategic Leadership & Compliance:

• Define and execute the long-term product vision for PRAL’s e-invoicing platform, aligning with FBR mandates (e.g., QR codes, IRIS integration) and global standards (PEPPOL, UBL).
• Anticipate regulatory shifts (e.g., Sales Tax Act updates) and proactively adapt the product roadmap.
• Lead competitive analysis (e.g., TCS’s solutions) to identify gaps and drive differentiation.

2. Technical Execution & Scalability:

• Architect high-impact features such as:
• Automated tax engines (GST, FED, withholding tax).
• FBR-integrated real-time reporting (POS/IRIS APIs).
• ERP integrations (SAP, Oracle) and multi-tier approval workflows.
• Partner with Engineering to ensure scalable, secure cloud deployments (AWS/Azure) with PKI/encryption.
• Evaluate emerging tech (blockchain, AI/OCR) for fraud detection and process automation.

3. Stakeholder & Ecosystem Management:

• Serve as the primary liaison between FBR, corporate clients, and internal teams to ensure seamless compliance and adoption.
• Design training programs for businesses and tax professionals on e-invoicing best practices.
• Influence senior leadership on investment priorities through data-driven insights.

4. Performance & Innovation:

• Define and track KPIs (API uptime, rejection rates, processing speed) to optimize system efficiency.
• Leverage analytics to reduce errors and enhance UX for businesses and tax authorities.
• Champion Agile/Scrum methodologies to accelerate delivery.

Qualifications Mandatory:

• Education: Bachelor’s/Master’s in Business, IT, Finance, or related field.
• Experience: 6+ years in product management, with 3+ years in fintech, tax software, or SaaS invoicing (FBR/PRA compliance experience preferred).

Technical Expertise:

1. APIs, cloud platforms (AWS/Azure), security protocols (PKI, encryption).
2. Knowledge of ERP integrations (SAP, Oracle) and real-time reporting systems.
3. Regulatory Mastery: Deep understanding of Pakistani tax laws (Sales Tax, Income Tax) and FBR’s digital initiatives (Tajir Dost, POS integration).

Preferred:

• Exposure to OCR, AI-driven automation, or blockchain for invoicing.
• Certification in Agile/Scrum (CSPO) or Product Management (Pragmatic Institute).
• Fluency in Urdu for stakeholder communications.

Soft Skills:

• Leadership: Ability to mentor teams and drive consensus among executives, engineers, and regulators.
• Problem-Solving: Navigate complex compliance challenges with innovative solutions.
• Communication: Exceptional presentation skills (English/Urdu) for FBR workshops and board-level discussions.

Skills:

AWS Solution, OCR, Blockchain Management, Microsoft Azure,