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HRSI

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HRSI

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HRSI

Baggage Services Agent

HRSI. Pakistan

Karachi, Pakistan

2024-09-09

The Baggage Services Agent is responsible for managing and assisting with the handling of passenger baggage, ensuring it is properly tagged, tracked, and delivered to the correct destination. This role involves providing excellent customer service, resolving baggage-related issues, and coordinating with other departments to ensure smooth baggage operations.

Key Responsibilities:

Baggage Handling:

  • Process checked baggage, including tagging, sorting, and loading onto aircraft or transportation vehicles.
  • Ensure that all baggage is handled with care to prevent damage or loss.

Customer Service:

  • Assist passengers with inquiries and concerns regarding their baggage.
  • Provide information about baggage policies, procedures, and claims processes.

Baggage Tracking:

  • Utilize tracking systems to monitor the location and status of baggage.
  • Update passengers on the status of delayed or misplaced baggage.

Issue Resolution:

  • Investigate and resolve issues related to lost, delayed, or damaged baggage.
  • Prepare and process baggage claim reports and documentation.

Coordination:

  • Work closely with airline staff, ground services, and other relevant departments to ensure timely and accurate baggage handling.
  • Coordinate the delivery of baggage to passengers, including handling special requests.

Compliance and Safety:

  • Adhere to safety and security protocols in handling and processing baggage.
  • Ensure compliance with airline and airport policies, as well as regulatory requirements.

Administrative Duties:

  • Maintain accurate records of baggage transactions and incidents.
  • Prepare reports and documentation related to baggage services.

Customer Interaction:

  • Provide exemplary customer service, addressing passengers concerns and providing assistance in a courteous and professional manner.
  • Handle difficult situations with patience and empathy, ensuring a positive experience for passengers.

Qualifications:

  1. Education: Intermediate
  2. Experience: Previous experience in a customer service or baggage handling role, preferably in an airport or transportation setting.
  3. Strong communication and interpersonal skills.
  4. Ability to handle stressful situations and resolve conflicts effectively.
  5. Basic computer skills and familiarity with baggage tracking systems.
  6. Attention to detail and organizational skills.

Skills:

Baggage Handling, Time Management, Baggage Service Agent,
 

Salary 45000
Job Type First Shift (Day)
Qualification Intermediate/ A Level
Experience Fresh
Sectors Client Services & Customer Support
Gender Female
Industry Recruitment / Employment Firms
Career Level Entry Level
Job Expiry Date 2024-10-07