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HR WAYS (PRIVATE) LIMITED

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HR WAYS (PRIVATE) LIMITED

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HR WAYS (PRIVATE) LIMITED

Business Development Executive

HR WAYS (PRIVATE) LIMITED. Pakistan

Karachi, Pakistan

2025-02-25

Responsibilities:

Managing Online Sales:

  • Handle and process online sales through various e-commerce platforms (website, social media, etc.).
  • Assist customers with product inquiries and guide them to make purchases, ensuring a smooth transaction process.

Customer Communication:

  • Respond promptly to customer queries via email, chat, and phone calls.
  • Maintain excellent communication with customers to build strong relationships and ensure satisfaction.

Phone Support:

  • Attend incoming calls related to product inquiries, order statuses, and other sales-related questions.
  • Provide clear and concise information on products, pricing, and promotions.

Follow-ups and Feedback:

  • Follow up with customers post-purchase to ensure satisfaction and address any concerns.
  • Collect customer feedback to improve services and sales processes.

Product Knowledge:

  • Keep up to date with product information and pricing to better assist customers with accurate details.
  • Be able to highlight key features and benefits of products to enhance customer decision-making.

Order Management:

  • Assist with tracking online orders, ensuring timely fulfillment, and resolving any order issues.

Sales Growth:

  • Support in driving sales through effective communication and relationship-building strategies.
  • Suggest promotions and discounts to encourage repeat business and upselling opportunities.

Requirements:

  1. 1+ year of experience in online sales, customer service, or a similar role.
  2. Excellent communication skills (verbal and written).
  3. Comfortable answering calls and engaging with customers in a professional manner.
  4. Good understanding of online sales platforms and basic CRM tools.
  5. A proactive and customer-focused mindset

Other Details:

  • Experience: 1+ years Timings: 5 pm - 2 am (Night Shift)
  • Work Days: Monday to Saturday (Saturday can be Remote)

Skills:

Sales Management, Client Dealing, Cold Calling, Communication Skills,
 

Salary 60000
Job Type Work from Home
Qualification Bachelor
Experience 1 Year
Sectors Sales & Business Development
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Entry Level
Job Expiry Date 2025-03-23