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Eighteen

Architectural Compliance Manager

Eighteen
  1. Develop new project(s) protocols and finishing guidelines to support owners in their finishing process.
  2. Responsible for all unit changes of ownerships (resale), and technical approvals.
  3. Update project(s) protocols as per owner’s requests if they are approved & match Eighteen’s guidelines.
  4. The technical approvals due to any violations to ensure that the project is complying with Eighteen’s Standards.
  5. Study and review post-handover client’s modification requests that are not included in the project protocol to keep project protocols updated.
  6. Keep a record of all sent and received documents to prevent the loss of any official documents.
  7. Review and supervise Engineering service provider work (permit modifications, process, client handling) and intervene in case of client complaints and escalations.
  8. Visit sites randomly to check for site violations.
  9. Meet with clients if needed, to discuss their requested modifications and the validity of their submitted requests.
  10. Analyze general requests and inform the developers to apply them on new projects/parcels.
  11. Study general modifications (Budget, process, annex, execution & handover).
  12. Provide technical support for CS, legal, community, and contracts for all projects.
  13. Change of ownership technical approvals (post-handover) – through exterior inspection of the units unless specific cases where we may need to inform/meet with the client and stop the waiver due to any violations.
  14. Review and upkeep permit data and official documents post-handover after receiving from the design permits department.
  15. Audit the Engineering service provider (post-handover) for all services provided.
  16. Create SOPs and KPIs for the engineering service provider (post-handover) to follow and audit them to ensure the clients are receiving the best services.

Requirement:

  • Bachelor’s degree in civil/architectural engineering
  • 7-10 Years of experience in the same field.
  • Previous background in Customer Facing & Handling Clients technically.
  • Proficiency in AutoCAD & Photoshop
  • Microsoft Office Programs

Key Competencies / Personal Qualities:

  • Project Management
  • Business Operations
  • Product/process Design
  • Problem-solving
  • Legal and Contractual Understanding
  • Performance Measurement and Reporting
  • Real Estate governing knowledge and understanding

Required Skills:

Adobe Photoshop ,Product Design,Civil Design Knowledge,Real Estate Marketing,AutoCAD Design Software,Project Management,Microsoft Office,

Eighteen

Call Center Representative

Eighteen. Pakistan

Rawalpindi, Pakistan

2025-01-22

  • Answering inbound calls
  • Evaluating problems and complaints of the callers
  • Providing proper solutions, responding to the needs of customers
  • Giving information on the products or services.
  •  Processing orders, forms, and applications, routing calls to other team

Requirement:

  • Qualification: Bachelor’s degree.
  • Experience: 3 to 5 years in relevant field.

Required Skills:

Telemarketing Skills,Communication Skills,Inbound Lead Generation,Outbound Calls Handle,Customer Service,

Salary 125000
Job Type Full Time/Permanent
Qualification Bachelor
Experience 3 Years - 5 Years
Sectors Telemarketing
Gender No Preference
Industry Real Estate
Career Level Experienced Professional
Job Expiry Date 2025-02-22