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Pakistan Revenue Automation (Pvt) Ltd

Assistant Manager Enterprise Solutions

Zameen Media (Pvt) Limited

The Assistant Manager Enterprise Solutions plays a crucial role in driving business growth and ensuring customer satisfaction within the organization. In this position, you will utilize your strong project management and customer relationship management skills to locate potential business opportunities while enhancing the company's reputation by maximizing value through service excellence. You will actively engage in identifying new customers and managing existing accounts using CRM software, offering post-sales support and resolving any queries efficiently. Moreover, your ability to communicate effectively will be vital in presenting proposals and closing sales. Although this role does not involve managing a team, it provides ample opportunities for collaboration and interaction with various stakeholders across the business.

Responsibilities

Identify and propose potential business deals by researching and contacting potential partners and clients, focusing on discovering new opportunities.
Engage with new customers through targeted outreach, sending detailed proposals, pitching solutions, and successfully closing sales.
Enhance the organizations reputation by taking ownership of new and diverse requests, while exploring ways to add value to project accomplishments.
Develop strategic relationships with key decision-makers to pursue new business opportunities within targeted markets.
Manage a portfolio of existing accounts using CRM software to provide timely after-sales support, ensuring customer satisfaction and addressing any queries.
Contribute to special government projects, leveraging prior experience with tenders and bids to enhance the company's offerings.
Attend industry events hosted or participated in by the company to engage in networking opportunities and strengthen relationships with potential clients and stakeholders.
Demonstrate exceptional written and oral communication skills in all client and internal interactions.
Innovate and adapt to changing business conditions while fostering a collaborative team environment, even when functioning independently.
Maintain confidentiality by protecting sensitive organizational information and exercising discretion during communication and decision-making.

Skills:

Project Management, Customer Relationship Management, CRM Software, Excellent Communication Skills, Excellent Presentation Skills, Strong Follow-up Skills, Sales Closer,
 

Pakistan Revenue Automation (Pvt) Ltd

Project Manager - Solar Industry

ROZEE.PK

A project manager has to make play a crucial role in overseeing the planning, execution, and completion of solar projects. Here's a breakdown of the job description:

1. Project Planning: The project manager is responsible for creating detailed project plans, including timelines, budgets, resource allocation,Setting up site surveys and developing reports .They need to ensure that the project is feasible and aligns with the company's goals.
2.Team Management: They lead and coordinate the project team, including engineers, technicians, and subcontractors. The project manager assigns tasks, monitors progress, and ensures that everyone is working towards the project's objectives.Ordering designs based on AHJ and utility requirements.
3. Risk Management: Identifying potential risks to the project's success and developing strategies to mitigate them is a key aspect of the role. This includes anticipating challenges related to permits, weather conditions, or supply chain disruptions. Reviewing the designs to ensure compliance with codes.
4. Quality Control*: Ensuring that the solar project meets high-quality standards and complies with industry regulations and safety guidelines is essential. The project manager oversees inspections and quality assurance processes.
5. Getting approvals : applying for HOA, Permits and utility interconnections.
6.communicating with installers: calculating the material requirement, updating the installers about material delivery n scheduling the installs with client and installers according to  availablity.
7. *Client Communication: Maintaining regular communication with clients, stakeholders, and vendors is important. The project manager updates them on project progress, addresses concerns, and ensures client satisfaction.
8.Commissiong and setup: Setting up the monitoring for installed system, scheduling final inspection by city,county or township and utility . Requesting for permission to operate from utility.
9. Budget Management: Monitoring project expenses, tracking costs, and making adjustments to stay within budget are vital responsibilities. The project manager must also prepare financial reports and forecasts.
10. Documentation: Keeping accurate records, preparing reports, and documenting project milestones are part of the job. This includes maintaining project files, permits, and contracts.
11.Problem Solving: Resolving issues that arise during the project, such as delays, conflicts, or technical challenges, is a key skill for a project manager. They need to think quickly and find effective solutions.

Overall, a project manager in a solar company needs strong leadership, communication, and organizational skills to ensure the successful completion of solar projects.

Skills:

Solar System Design Knowledge, Sales Engineering, End To End Project Management, Fluent in English, Document Handling,
 

Pakistan Revenue Automation (Pvt) Ltd

Call Center Representative

Pakistan Revenue Automation (Pvt) Ltd. Pakistan

Islamabad, Pakistan

2025-05-19

The Call Center Representative is responsible for providing exceptional customer service to taxpayers by handling inbound calls, responding to emails, and assisting with issues related to filing Income Tax, Sales Tax, and FED returns. This role is crucial for maintaining effective communication between taxpayers and the Federal Board of Revenue (FBR).

Key Responsibilities:

  1. Handle Inbound Calls: Receive and manage inbound calls from taxpayers, addressing their queries and concerns efficiently.
  2. Tax Filing Assistance: Guide taxpayers on the procedures for filing Income Tax, Sales Tax, and Federal Excise Duty (FED) returns.
  3. Portal Support: Assist taxpayers with issues related to IRIS and eFBR portals, including account access, form submission, and technical troubleshooting.
  4. Complaint Logging: Record taxpayer complaints over the phone, ensuring accurate details are captured for resolution.
  5. General Guidance: Provide accurate and up-to-date information to taxpayers regarding various Standard Operating Procedures (SOPs) and guidelines issued by FBR.
  6. Email Management: Respond promptly to emails sent to the FBR Helpline, providing clear and precise solutions to taxpayer queries.
  7. Documentation: Maintain detailed records of interactions with taxpayers, ensuring all information is logged in the system accurately.
  8. Compliance: Adhere to FBR’s communication protocols, data protection policies, and ethical guidelines.
  9. Team Collaboration: Coordinate with team members and supervisors to resolve complex taxpayer issues.
  10. Other Duties: Perform any other tasks assigned by the management.

Qualifications and Skills:

  • Education: Minimum Bachelor’s Degree.
  • Experience: Prior experience in a call center or customer support role is an asset.
  • Communication Skills: Excellent verbal and written communication skills in Urdu and English.
  • Technical Proficiency: Familiarity with IRIS, eFBR portals, and basic computer applications (MS Office).
  • Customer Service Skills: Strong problem-solving abilities and a customer-focused approach.

Skills:

Call Handling, Customer Satisfaction Management, Communication Skills,
 

Salary 40000
Job Type Rotating
Qualification Bachelor
Experience 1 Year
Sectors Client Services & Customer Support
Gender No Preference
Industry Information Technology
Career Level Entry Level
Job Expiry Date 2025-06-26