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Zameen Media (Pvt) Limited

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

Zameen Media (Pvt) Limited

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

Zameen Media (Pvt) Limited

Customer Service Representative

Zameen Media (Pvt) Limited. Pakistan

Lahore, Pakistan

2024-09-16

As a 'Customer Services Representative’, you will be responsible for selling property units, paying visits to clients, generating sales leads, building pipelines, and converting prospects to sales numbers. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen by providing a simple and seamless process.

Responsibilities:

  1. Manage customer accounts and build a strong and healthy relationship with them.
  2. Manage, train, and develop the sales team.
  3. Attain established monthly, quarterly, and annual sales goals.
  4. Keep buyers updated as to construction start and completion dates and remain actively involved in the sales process through closing.
  5. Track team performance metrics such as sales revenue, customers, sales associate productivity, etc.
  6. Actively participate in community activities, local and state board of realtors so that the company will be viewed in the best possible light by clients, sales associates, competitors, and the public within the branch office location.

Job Requirements:

  • Qualification: Bachelor's degree or equivalent experience required.
  • Able to positively influence and engage clients, generating interest and enthusiasm for the business line.
  • Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values.
  • 2+ years of experience in sales.

Skills:

Communication Skills, Presentation Skills, Telemarketing Skills,
 

Salary 60000
Job Type First Shift (Day)
Qualification Bachelor
Experience 2 Years
Sectors Client Services & Customer Support
Gender Male
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2024-09-29