Similar Jobs

ibex

Senior AI / ML Engineer

ROZEE.PK

Rozee is seeking a highly skilled Senior AI / ML Engineer with over five years of experience to join our innovative team. This role involves designing, implementing, and optimizing end-to-end machine learning solutions that empower our organization to leverage large-scale datasets for strategic decision-making. The ideal candidate will exhibit strong programming skills in Python and a solid foundation in data analysis, artificial intelligence (AI), and machine learning (ML). This position offers a unique opportunity for an engineer to work within a dynamic environment while contributing to the creation of cutting-edge AI-driven solutions, transforming complex data into actionable insights. You will work closely with various departments to identify and enhance analytics capabilities within the business, ensuring the effective handling and processing of data while adhering to security and compliance standards. As a Senior AI / ML Engineer, you will play a key role in shaping our company's AI initiatives, utilizing advanced technologies and frameworks to deliver exceptional value to our clients and stakeholders.

Responsibilities:

  1. Design and implement comprehensive machine learning solutions for processing and analyzing large datasets efficiently.
  2. Construct robust data pipelines that facilitate the high-volume ingestion, transformation, and storage of data, ensuring seamless data flow throughout the organization.
  3. Develop advanced reporting systems and interactive dashboards powered by AI, delivering actionable insights that drive business decisions.
  4. Create, deploy, and fine-tune custom AI/ML models tailored specifically to meet the requirements of our business, including large language models and generative AI solutions.
  5. Utilize advanced frameworks such as LangChain, LlamaIndex, and Hugging Face to implement and optimize large language models effectively.
  6. Establish systems to automate data-driven decision-making processes by leveraging predictive analytics and recommendation engines to bolster business intelligence.
  7. Monitor, troubleshoot, and optimize AI/ML models operating within production environments to ensure high performance and reliability.
  8. Collaborate closely with cross-functional teams to explore and identify opportunities for enhancing our analytics and reporting capabilities through AI techniques.
  9. Ensure scalability, security, and reliability in the management and processing of vast datasets across the organization.
  10. Maintain comprehensive documentation of all data workflows, AI systems, and reporting instruments to ensure transparency and facilitate knowledge sharing across teams.
  11. Stay abreast of industry trends and emerging technologies in AI/ML, applying best practices to continuously elevate the organizations capabilities.

Skills:

Python, Data Analysis, AIML,
 

ibex

Data Quality & Governance Consultant

ROZEE.PK

As a Data Quality & Governance Consultant at Rozee, you play a pivotal role in ensuring the integrity, accuracy, and usability of data across the organization. Your primary focus is on establishing and maintaining data governance frameworks and quality standards that align with organizational goals. You will manage a team of five professionals, guiding them to implement data quality management best practices and promote a culture of data responsibility. You will leverage your expertise in data governance, data profiling, and master data management to develop strategies that enhance data quality throughout all processes. Additionally, you will collaborate with various stakeholders to assess data quality issues and provide actionable insights to optimize data utilization in business operations.

Responsibilities:

  1. Develop and implement comprehensive data governance frameworks that ensure data quality and compliance across systems.
  2. Lead a team of five data management professionals, providing guidance and support to foster a culture of accountability and data stewardship.
  3. Conduct regular data quality assessments and profiling to identify issues related to data accuracy, completeness, and consistency.
  4. Collaborate with various departments to establish data quality standards and governance policies that align with organizational objectives.
  5. Utilize ETL tools and data quality tools to monitor data integrity throughout the data lifecycle.
  6. Manage master data management initiatives focusing on data modeling and database design to ensure reliable and accurate master data.
  7. Support the execution of SQL performance tuning and execution plan analysis to enhance database performance and optimize query execution.
  8. Facilitate training sessions and workshops to educate staff and stakeholders on data governance best practices and tools.
  9. Evaluate and recommend metadata management strategies that improve data discoverability and usability across the organization.
  10. Stay updated with the latest trends and technologies in data governance and quality management to ensure best practices are applied.

Skills:

Data Governance, Data Quality Management, Master Data Management, Data Profiling, ETL Tools, Data Stewardship, Metadata Management, SQL, Data Modeling, Data Quality Tools, Data Governance Frameworks, Database Design, SQL Performance Tuning, Execution Plan Analysis,
 

ibex

Salon Manager

ROZEE.PK
  1. Location: Y Block Commercial Area, Phase 3 DHA, Lahore
  2. Industry: Hospitality / Salon
  3. Working Hours: 10:00 AM to 7:30 PM
  4. Working Days: 6 days a week (1 off any day in a week)
  5. Salary Range: PKR 100,000 – 150,000 (based on experience)

Key Responsibilities:

Salon Operations & Administration:

  • Oversee daily operations of hair, skin, and makeup sections.
  • Supervise and coordinate schedules for all salon technicians and staff.
  • Greet and attend to clients warmly; manage appointments and wait times.
  • Ensure timely service delivery and maintain high standards of client satisfaction.
  • Manage salon cleanliness, hygiene, and appearance at all times.
  • Ensure timely maintenance of equipment, tools, and salon infrastructure.
  • Handle laundry and salon stock efficiently.
  • Oversee cash/card transactions, issue receipts, and maintain accurate client records.
  • Ensure power backup systems (UPS/generator) are maintained and fueled regularly.

Human Resources & Staff Management:

  1. Train, motivate, and supervise employees to ensure high performance.
  2. Evaluate staff performance and recommend promotions or bonuses.
  3. Conduct interviews and assist with hiring new team members.
  4. Organize team-building activities and foster brand loyalty
  5. Schedule shifts and approve time-off requests.

Business & Vendor Management:

  • Ensure profitability by managing operations within budget.
  • Handle inventory management and source high-quality products.
  • Maintain vendor relationships and ensure timely payments.
  • Keep records of invoices, utility bills, and expenses.
  • Assist the Salon Director with periodic reviews and client database management.

Job Requirements:

Education & Experience:

  1. Minimum Bachelor's degree.
  2. Minimum 4 years of administrative or managerial experience.
  3. Experience in salon, hospitality, or service-based industries preferred.

Skills & Competencies:

  • Fluent in English and Urdu (spoken & written).
  • Proficient in Microsoft Word and Excel.
  • Strong interpersonal, communication, and customer service skills.
  • Excellent time and task management with the ability to multitask
  • Confident, mature mindset with the ability to handle pressure.
  • Patient, active listener, and a people-oriented personality.
  • Ability to maintain confidentiality and resolve conflicts diplomatically.
  • Knowledge of treatment steps, salon packages, and general service flow.

Skills:

Communication Skills, Client Dealing, Customer Service, Multitasking Skills, Active Listening,
 

ibex

Business Development Manager - eCommerce

ROZEE.PK

Key Responsibilities:

Strategic Growth:

  1. Identify and pursue new business opportunities and partnerships to expand market reach.
  2. Develop and execute growth strategies that balance the luxury and mass-market aspects of our product portfolio.

Marketing & Sales:

  • Lead the planning and implementation of digital marketing campaigns and sales strategies.
  • Oversee customer acquisition and retention initiatives to drive revenue growth.

Operational Oversight:

  • Collaborate with the operations team to streamline e-commerce processes on Shopify.
  • Ensure smooth inventory management, order fulfillment, and logistics coordination.

Market Analysis:

  • Analyze market trends and customer data to inform strategy and optimize product positioning.
  • Monitor competitor activities and adjust strategies to maintain market leadership.

Collaboration:

  • Work closely with cross-functional teams including marketing, operations, and customer service.
  • Provide leadership and mentorship to junior team members as needed.

Qualifications:

  1. Bachelor’s degree in Business, Marketing, or a related field.
  2. Proven experience in business development, digital marketing, and e-commerce sales.
  3. Strong analytical skills with the ability to translate data into actionable insights.
  4. Excellent communication, negotiation, and relationship-building skills.
  5. Familiarity with Shopify and digital marketing tools.
  6. Understanding of both luxury and mass-market consumer behavior, particularly in markets like Pakistan.

Skills:

Fluent in English, eCommerce Knowledge, Business Development Strategies, Sales Management,
 

ibex

Manager Bleaching (Denim)

ROZEE.PK

The Manager Bleaching (Denim) at Rozee oversees all bleaching operations related to denim production. This pivotal role necessitates a robust background in textile chemistry and denim fabric knowledge to ensure optimal product quality and compliance with industry standards. The manager is responsible for leading a skilled team of 25 personnel, providing guidance, training, and direction to foster a culture of continuous improvement and teamwork. Emphasis is placed on advancing bleaching techniques and maintaining safety standards while upholding the highest levels of quality control. The ideal candidate will possess hands-on experience in production management and a solid understanding of regulatory compliance within the textile industry. This role requires innovative thinking to optimize processes and enhance the overall efficiency of denim bleaching operations.

Responsibilities:

  1. Lead and manage the bleaching processes for denim fabrics, ensuring adherence to established quality standards and safety regulations.
  2. Oversee a team of 25 employees, providing mentorship, training, and performance assessments to enhance team effectiveness and morale.
  3. Develop and implement innovative bleaching techniques that improve production efficiency and reduce waste while maintaining product quality.
  4. Collaborate with the production management team to schedule and coordinate bleaching operations in alignment with overall production timelines.
  5. Constantly monitor and evaluate current bleaching processes, identifying and addressing areas for improvement through process optimization.
  6. Ensure compliance with all regulatory requirements related to textile bleaching, including environmental and safety standards.
  7. Conduct regular quality control inspections, analyzing bleaching outcomes and developing strategies to resolve any quality issues that arise.
  8. Work closely with other departments, including dyeing technology and textile finishing, to ensure a seamless production flow and superior product consistency.
  9. Maintain up-to-date knowledge of the latest industry trends, techniques, and technologies in textile chemistry and denim production.
  10. Prepare detailed reports and presentations for senior management that highlight performance metrics, project updates, and strategic recommendations.

Skills:

Textile chemistry, Denim Fabric Knowledge, Bleaching Techniques, Quality Control, Production Management, Regulatory Compliance, Safety Standards, Process Optimization, Dyeing Technology, Textile Finishing,
 

ibex

Customer Support Executive

ibex. Pakistan

Islamabad, Pakistan

2024-10-21

We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude.

You will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communication and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.

Responbilities:

  1. Respond to customers professionally to provide information about products and services, take cancel orders, or obtain details of complaints
  2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
  3. Follow up to ensure that appropriate actions were taken on customers’ requests. Ideally, aim for First Contact Resolution (FCR)
  4. Refer unresolved customer grievances or special requests to designated departments for further investigation
  5. Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments

Why Start Your Career At ibex.?

We are best at what we do in the market because of the eager beavers working at ibex. We not only guarantee our people the best learning environment but we are also going to make sure that you make some great memories and build strong relationships here. Being part of ibex. means you get unlimited exposure, experience to build a path for yourself and a market value. If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!

What Makes You A Good Fit For This Job?

This job requires you to be a savvy communicator and someone agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!

What We Seek in You:

  • Collaborative mindset
  • Customer service focus
  • Hands-on-problem solving ability
  • The ability to communicate technical information in a simple manner

Job Requirements:

  • Bachelors or above
  • Customer support and other job experience preferred
  • Good Written and Verbal English Communication
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Learning and Takeaways:

  • Unlimited exposure
  • A chance to polish your skills
  • A great learning environment
  • Ample experience to build a future path for yourself

An opportunity to operate with a highly trained and diversified network of people

If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for! We hire great people that do great work and are deserving of appreciation and rewards.  But this has nothing to do with your experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

What You Can Expect After Applying

Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!

Skills:

Client Dealing, Customer Contact Skills, Customer Care Representation, Client Acquisition Skills,
 

Salary 40000
Job Type Rotating
Qualification Bachelor
Experience Fresh
Sectors Client Services & Customer Support
Gender No Preference
Industry BPO
Career Level Entry Level
Job Expiry Date 2024-11-24