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HRSI

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HRSI

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HRSI

Manager Passenger Service

HRSI. Pakistan

Islamabad, Pakistan

2024-09-26

Main Accountabilities and Duties:

  1. Manage and develop the consistent process for effective utilization of staff.
  2. Minimize staff turnover and sickness through effective management systems.
  3. Deliver regular team briefings
  4. To ensure consistent comprehensive practices are in place for management of all aspects of the company handbook e.g. disciplinary, absence and grievances
  5. Ensure all staff are fully updated and informed of all operational issues, company updates and station operational notices
  6. Ensure that all staff are fully trained in line with our Airline operating procedures and comply with government and industry directives.
  7. To ensure all passengers are kept updated and informed during any delay or disruption.
  8. To ensure all passengers requiring assistance are dealt with in an efficient and professional way.
  9. Accountable to meet all on time performance targets set by the Airline.
  10. To monitor content, timing, clarity and consistency of passenger announcements.
  11. To ensure check-in queues and check-in times are kept to a minimum, in line with the SLA’s and that it is monitored for continual improvements.
  12. Conducting staff performance and probationary reviews in line with Company Policies and Procedures
  13. Safeguard the health, safety and welfare of staff, customers and other visitors in compliance with the Company’s Health and Safety Policy
  14. Ensure that all staff fully understand that safety is the number one priority for the company
  15. Create and sustain a safe working environment and culture.
  16. Continually challenge existing practices to create improvements in all areas.
  17. To manage immigration violations through training, process and investigation to reduce cost.
  18. Increase excess baggage and other ancillary revenues.
  19. Manage any day to day operation incidents- disruption management.
  20. To ensure continuous reduction in overtime costs.
  21. Build good working relationships with third party providers and other stakeholders which include Immigration, PCAA and others.
  22. In the event of an emergency provide effective leadership throughout the operation, ensure all staff are fully briefed of their responsibilities during such an event.
  23. To lead by example, strictly following correct airline and company procedures, demonstrating excellent customer service skills and promoting safe work practices.
  24. Ensure all company and airlines trainings are completed on-time for yourself and your team.
  25. Report all related delays during shift, giving full and accurate details.
  26. Engage with MORSE and follow the code of principles.
  27. Any other reasonable duty as requested.

Key Skills, Qualifications and Experience:

  • Must be able to demonstrate supervisory experience in a customer service role
  • Experience of ground handling practices including a detailed knowledge of Passenger Services
  • A minimum of 5 years management / supervisory experience in the Passenger Services environment.
  • Excellent people and communication skills
  • Excellent leadership skills
  • Ability to communicate successfully at all levels, whilst leading and motivating a growing workforce
  • A track record of delivering against key performance targets
  • Ability to drive through policies and procedures

Skills:

Passenger Service, Communication Skills, Leadership Skills,
 

Salary 300000
Job Type First Shift (Day)
Qualification Bachelor
Experience 5 Years
Sectors Client Services & Customer Support
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Experienced Professional
Job Expiry Date 2024-10-26