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HR WAYS (PRIVATE) LIMITED

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HR WAYS (PRIVATE) LIMITED

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HR WAYS (PRIVATE) LIMITED

Monitoring Solution Specialist

HR WAYS (PRIVATE) LIMITED. Pakistan

Islamabad, Pakistan

2025-01-03

Key Responsibilities:

Monitoring Solution Deployment and Configuration:

  1. Design, implement, and configure monitoring solutions (e.g. Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds, etc.) for applications, infrastructure, and network monitoring.
  2. Set up monitoring agents, data collection, and alerting systems for critical IT assets, both on-premises and in the cloud.
  3. Integrate monitoring systems with existing IT operations tools (e.g., ITSM, ticketing, and incident management systems) to automate alerts and incident responses.

System and Application Monitoring:

  • Develop and configure comprehensive monitoring strategies for all layers of IT systems, including Applications, hardware, operating systems, databases, and networks.
  • Ensure key metrics are captured, including system uptime, performance, transaction latency, resource utilization, error rates, and other business-critical indicators.
  • Monitor On-Premises, Cloud Environments (AWS, Azure, Google Cloud) and containerized applications (Docker, Kubernetes) to ensure optimal performance and resource utilization.

Alerting and Incident Management:

  • Design and implement alerting systems based on thresholds and key performance indicators (KPIs) to notify stakeholders of potential issues.
  • Investigate, troubleshoot, and resolve monitoring-related incidents, ensuring minimal system downtime and performance degradation.
  • Work with operations, development, and support teams to resolve system issues and improve the effectiveness of the monitoring solution.

Data Analytics and Reporting:

  1. Collect and analyze monitoring data to identify trends, patterns, and potential risks to system availability and performance.
  2. Develop custom dashboards and reports to visualize system performance, availability, and incident trends.
  3. Provide actionable insights to improve system reliability and optimize resource allocation.

Continuous Improvement and Automation:

  • Continuously evaluate and improve monitoring coverage, ensuring new systems, applications, and technologies are properly monitored.
  • Automate monitoring tasks and workflows, including alert escalation, ticket creation, and issue resolution.
  • Keep abreast of industry best practices, new monitoring tools, and emerging technologies to enhance monitoring capabilities.

Collaboration and Cross-Functional Support:

  • Collaborate with infrastructure, DevOps, and security teams to ensure end to end visibility across the entire IT ecosystem.
  • Provide training and support to internal teams on how to interpret monitoring data and respond to alerts.
  • Act as a subject matter expert (SME) for monitoring systems, providing guidance on monitoring tool configuration, optimization, and troubleshooting.

Documentation and Knowledge Management:

  • Document monitoring system configurations, workflows, and processes for future reference and training.
  • Maintain a knowledge base of common issues, alerts, and resolutions to improve incident management efficiency.

Requirements:

  1. Proven experience in deploying, configuring, and managing monitoring solutions (e.g. Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds etc.).
  2. Hands-on experience with monitoring applications, systems, cloud environments (AWS, Azure, GCP), and containerized services (Docker, Kubernetes).
  3. Experience with automated monitoring and incident response workflows, including integration with ITSM or ticketing systems.
  4. Familiarity with Application, and infrastructure monitoring, including networks, servers, and storage systems.

Qualifications:

  • Bachelors or Masters degree in Computer Science or a related field.
  • Strong communication skills
  • Experience: 1-2 Years
  • Timing: Rotational Shifts Morning 9 am to 5:30 pm, Evening and Night
  • Working Days: Monday to Friday

Benefits:

  • Market competitive salary
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • Medical Insurance
  • Employee Provident Fund
  • EOBI
  • Mobile SIM

Skills:

Solar Winds, Datadog, DevOps Management, Splunk,
 

Salary 100000
Job Type First Shift (Day)
Qualification Bachelor
Experience 1 Year - 2 Years
Sectors Computer Networking
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Experienced Professional
Job Expiry Date 2025-02-03