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Pakistan Single Window

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

Pakistan Single Window

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

Pakistan Single Window

Payment Support Officer

Pakistan Single Window. Pakistan

Islamabad, Pakistan

2025-01-13

The Payment Support Officer is responsible for managing and resolving issues related to the automated payment system and ensuring effective coordination with banks to facilitate seamless payment processes. The ideal candidate must have prior experience working in branch operations, demonstrating a strong understanding of payment systems, banking workflows, and operational procedures.

Key Responsibilities:

SWAPS Management:

  1. Monitor and address issues related to SWAPS, ensuring accurate and timely processing of payments.
  2. Troubleshoot and resolve discrepancies in withholding payments and transactions.
  3. Ensure compliance with regulatory frameworks and company policies related to SWAPS operations.

Bank Coordination:

  • Serve as the primary liaison with banks to resolve payment-related issues, including failed transactions and reconciliation challenges.
  • Ensure timely and accurate settlement of payments by collaborating with banking partners.
  • Maintain strong working relationships with bank representatives to streamline communication and problem-solving.

Operational Support:

  • Utilize branch operations experience to handle operational challenges and guide the team in payment processing.
  • Ensure that branch-level processes align with SWAPS requirements and provide guidance where needed.

Reconciliation and Reporting:

  1. Conduct daily reconciliation of transactions processed through SWAPS to identify and resolve mismatches.
  2. Prepare periodic reports on SWAPS performance, unresolved issues, and their resolutions for management review.
  3. Maintain proper documentation and records for audit and compliance purposes.

Process Optimization:

  • Identify inefficiencies in SWAPS-related processes and recommend improvements to enhance accuracy and efficiency.
  • Collaborate with IT and operations teams to implement system upgrades and address technical challenges.

Qualifications & Skills:

  • Education: Bachelor’s degree in Commerce, Business Administration, Finance, or a related field.

Experience:

  • Minimum 5-6 years of experience in branch operations or a similar role.
  • Hands-on experience with payment systems, and bank operative systems, will be a significant advantage.

Technical Skills:

  • Proficiency in payment systems and reconciliation processes.
  • Strong knowledge of banking operations and regulatory compliance.
  • MS Office proficiency, particularly in Excel, for reconciliation and reporting.

Soft Skills:

  • Excellent problem-solving and analytical abilities.
  • Strong interpersonal and communication skills to effectively coordinate with internal and external stakeholders.
  • Ability to work independently and under pressure to meet deadlines.

Key Competencies:

  • Attention to detail and accuracy in payment handling.
  • Proactive approach to issue resolution and process improvement.
  • Strong organizational skills to manage multiple tasks efficiently.
  • Ability to adapt to a dynamic work environment and maintain confidentiality.

Skills:

Payment Knowledge, Online Payment Solutions, Communication Skills,
 

Salary 150000
Job Type First Shift (Day)
Qualification Bachelor
Experience 5 Years - 6 Years
Sectors Accounting / Finance
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2025-01-24