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This position will be responsible to manage and ensure all PC and system-related requests are responded to in a timely manner and that issues are resolved. The person responsible will troubleshoot, maintain, install, repair, and modify personal computer hardware and software.

Job Description:

1. Improve system uptime by arranging periodic health checks and initiating requisitions for new systems or accessories in a timely manner.
2. Responsible for building and configuring new hardware, as well as installing and updating software.
3. Evaluate system performance to ensure optimal functionality.
4. Manage the Change Management Process to ensure smooth transitions and updates.
5. Repair personal computers, organization computers, and servers to keep systems operational.
6. Create and maintain computer networks, running diagnostic programs to identify and resolve issues.
7. Specialize in server and telecommunication repair, system administration, data recovery, programming, and information systems.
8. Repair issues such as incorrect settings, viruses, and spyware, and replace faulty hardware or the entire operating system as necessary.

Required Qualification & Skills:

• Minimum Bachelor’s degree (Preferably in IT field)
• Adequate knowledge of Hardware/Software and troubleshooting
• Ability to develop a strong working relationship
• Ability to manage multiple tasks, organize priorities, and meet deadlines

Required Experience:

• A minimum 1 year of experience is required in the relevant field. Fresh candidates with an IT background or relevant certifications are encouraged to apply.

Skills:

System Administration, Troubleshooting Skills, IT Support Responsibilities,