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HR WAYS (PRIVATE) LIMITED

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HR WAYS (PRIVATE) LIMITED

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HR WAYS (PRIVATE) LIMITED

Pre Sales Engineer

HR WAYS (PRIVATE) LIMITED. Pakistan

Lahore, Pakistan

2024-12-18

  1. Present the product effectively to prospective customers through live demos, webinars, and technical workshops.
  2. Answer customer queries via e-mail and chat channels, respond to RFPs / tenders, and prepare quotes
  3. Follow-up on leads with customers and partners.
  4. Coordinate with customers and internal teams for post-production change requests and product feature requests.
  5. Exchange with product management and marketing about our products, technologies, and services and contribute to further developing our solutions through customer feedback.
  6. Support in writing technical documentation to ensure our product knowledge remains up-to-date
  7. Understand competitor offerings and provide input to the sales team on product positioning and differentiation.

Desired Skills and Experience/Requirements:

  • Bachelors Degree in Computer Science, Software Engineering, IT or related engineering fields.
  • At least 2 years of experience in the Contact Center industry, ideally in Pre-sales or Requirements Engineering or in another engineering function.
  • Knowledge of networks, contact center technologies, and call flows.
  • Experience in analysis of requirements, proposal preparation, responding to RFPs / demos, and conducting POCs.
  • Excellent communication (English written and verbal) & presentation skills.
  • Flexibility and the ability to prioritize and handle multiple work assignments simultaneously.
  • Knowledge of MS Office (MS Word, excel, project, Visio, and PPT).

Nice to have:

  • Experience with enterprise SaaS applications, (architecture, business model, pricing)
  • Experience with Omnichannel or Chatbot solutions

What We Offer:

  1. Impactful Role: Take an active role in shaping the growth and success of company driving the development of our cutting-edge AI products.
  2. Innovative Environment: Be part of a dynamic, fast-growing international IT company where innovation and personal growth are at the forefront.
  3. Flexible Workspace: Enjoy a personal workspace in one of our offices, with the option to work from home as well.
  4. Inclusive Culture: Thrive in an open-minded company culture that values and respects individuality.

Benefits: PF, Gratuity & Performance based Bonus

  • Location: Lahore, Pakistan
  • Experience : 1 - 2 Years
  • Work Timings: 10:00AM to 7:00PM
  • Work Mode: Onsite
  • Work Days : Monday- Friday

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups.

Skills:

Sales Motivation, Sales Management, End to End Sales, Sales Automation,
 

Salary 80000
Job Type First Shift (Day)
Qualification Bachelor
Experience 1 Year - 2 Years
Sectors Sales & Business Development
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Entry Level
Job Expiry Date 2025-01-19