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Pakistan Single Window

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

Pakistan Single Window

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

Pakistan Single Window

Product Management / Delivery Lead

Pakistan Single Window. Pakistan

Karachi, Pakistan

2025-02-05

Scope of Work:

The Product Strategy, Management & Delivery Lead will undertake the following tasks, organized into distinct phases:

Define Product Vision:

  • Collaborate with the Strategy Advisor and Lead Customs and Trade Facilitation Specialist to understand the current WeBOC system, stakeholder needs, and industry best practices.
  • Conduct market research and competitive analysis to identify opportunities and challenges for the new WeBOC system.
  • Define a clear and concise product vision for the new WeBOC system, outlining its goals, objectives, and target outcomes.

Develop Product Strategy:

  • Based on the defined product vision, develop a comprehensive product strategy that outlines the key features, functionalities, and target user groups for the new WeBOC system.
  • Ensure the product strategy aligns with PSW's overall strategic goals and objectives.
  • Incorporate considerations for advanced analytics, GenAI, and Agentic AI capabilities into the product strategy.
  • Deliverable: A well-defined product vision and strategy document that outlines the direction and goals for the new WeBOC system.

Develop Product Roadmap:

  • Develop a detailed product roadmap that outlines the key features, functionalities, and timelines for the WeBOC Transformation Project.
  • Prioritize features and functionalities based on stakeholder needs, business objectives, and technical feasibility.
  • Collaborate with the Data, AI & Software Architecture Experts to ensure alignment between the product roadmap and the data architecture.

Oversee Product Development:

  • Oversee the product development lifecycle, ensuring timely delivery of features and functionalities.
  • Collaborate with the technical team to ensure the product is developed according to the defined specifications and quality standards.
  • Conduct regular product demos and reviews to track progress and provide feedback.

Deliverables:

  • A detailed product roadmap and regular progress reports on the product development lifecycle.
  • A detailed implementation work plan, depicting dependencies, constraints, and critical paths, along with a governance framework for risk, conflict management, stakeholder engagement, and communications.
  • The work plan will include CapEx and OpEx estimates for the new system based on inputs from the relevant technical leads on hardware requirements, proprietary software tools licensing costs, etc.

Conduct User Research:

  • Conduct user research and usability testing to gather feedback on the new WeBOC system's functionalities and user experience.
  • Analyze user feedback and identify areas for improvement and refinement.
  • Collaborate with the technical team to implement necessary changes and enhancements.

Support Launch and Adoption:

  • Support the launch and rollout of the new WeBOC system.
  • Develop user manuals, training materials, and other resources to facilitate user adoption.
  • Monitor user feedback and address any issues or concerns that arise.
  • Deliverable: Enabling user-friendly and efficient WeBOC modules identified in the product roadmap and implementation plan of the overall WeBOC system that meet the needs of various stakeholders.

Required Qualifications:

  • Bachelor’s or Master’s degree in Business Administration, Product Management, or a related field.
  • 15+ years of experience in product management, product strategy, project management, or a related field.
  • Experience of developing product strategies and project management of data management, governance, and AI projects.
  • Experience of public sector data management, governance, and AI projects.
  • Strong understanding of the product development lifecycle and agile methodologies.
  • Experience in conducting user research and usability testing.
  • Excellent communication, interpersonal, and stakeholder management skills.

Skills:

GenAI, Communication Skills, Data and AI Expert, Technical Product Management,
 

Salary 500000
Job Type First Shift (Day)
Qualification Bachelor
Experience 15 Years
Sectors Product Management
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2025-02-22