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HRSI

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HRSI

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HRSI

Relationship Officer

HRSI. Pakistan

Karachi, Pakistan

2024-11-14

Client Relationship Management:

  1. Build and maintain strong, long-term relationships with clients.
  2. Regularly engage with clients to understand their needs and business goals.
  3. Address client queries, concerns, and provide timely resolutions.
  4. Ensure high levels of customer satisfaction by offering personalized services.
  5. Identify and pursue new business opportunities within existing accounts.
  6. Generate leads and convert them into long-term relationships.
  7. Actively seek referrals from existing clients to expand the customer base.
  8. Provide product and service recommendations that align with client needs.
  9. Manage a portfolio of clients, ensuring effective communication and continuous relationship building.
  10. Monitor account performance, ensuring that goals and KPIs are met.
  11. Conduct regular account reviews to ensure client satisfaction and profitability.
  12. Meet or exceed sales targets and performance metrics set by the organization.
  13. Promote and cross-sell various products and services.
  14. Track and report on sales activities, progress, and forecasts.
  15. Handle and resolve any complaints, issues, or conflicts in a professional and efficient manner.
  16. Escalate complex problems to higher management when necessary.
  17. Implement solutions to improve client experiences and service quality.
  18. Stay informed about industry trends, market conditions, and competitor offerings.
  19. Share relevant information with clients to help them make informed decisions.
  20. Provide feedback on client needs and market opportunities to the companys management.
  21. Maintain accurate records of client interactions, transactions, and communication.
  22. Prepare and submit regular reports on client activity, sales performance, and service outcomes.
  23. Update the CRM system to ensure the most up-to-date client data is available.
  24. Work closely with the sales, marketing, and customer service teams to ensure a seamless experience for clients.
  25. Participate in team meetings and contribute to the development of strategies for improving customer relationships.

Qualifications & Skills:

  • Education:
  • Bachelors degree in BBA,B.com,BA
  • Proven experience in customer service, sales, or relationship management.
  • Experience in Retail And Retail industry is a plus.

Skills:

Opeartions Handling, Payroll Management, Client Management, Relationship Management,
 

Salary 50000
Job Type First Shift (Day)
Qualification Bachelor
Experience 1 Year
Sectors Client Services & Customer Support
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Experienced Professional
Job Expiry Date 2024-12-15