The Sales Representative is responsible for driving sales and building customer relationships within assigned territories. The role focuses on selling the company’s products or services, increasing market share, and achieving sales targets through proactive engagement with potential and existing customers.
Key Responsibilities:
Sales Generation & Lead Management:
- Actively prospect and generate new sales leads through various channels (cold calling, networking, referrals, etc.).
- Follow up on inbound inquiries and convert them into sales.
- Develop and maintain relationships with current and prospective clients.
Product Knowledge & Presentations:
- Maintain a strong knowledge of the company’s products or services to effectively communicate features and benefits to potential clients.
- Prepare and deliver compelling sales presentations to clients, addressing their needs and concerns.
Negotiation & Closing Sales:
- Negotiate pricing, terms, and conditions to close sales deals.
- Ensure timely follow-up with clients to close sales and process orders.
Customer Relationship Management:
- Provide excellent customer service before, during, and after the sale to ensure customer satisfaction and repeat business.
- Address and resolve customer concerns or complaints promptly.
Sales Reporting:
- Maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline progress in CRM software.
- Provide regular reports to management on sales performance, market trends, and customer feedback.
Target Achievement:
- Meet or exceed monthly, quarterly, and annual sales targets and KPIs.
- Continuously monitor and improve performance to achieve personal and team sales goals.
Market Research & Competitor Analysis:
- Monitor industry trends, competitor activities, and market conditions to identify new sales opportunities and stay ahead of competition.
Collaboration & Teamwork:
- Work closely with other departments (e.g., marketing, logistics, customer service) to ensure smooth sales operations and customer satisfaction.
Skills and Qualifications:
- Education: Bachelor’s degree in Business, Marketing, or a related field (preferred but not required).
- Experience: Previous experience in sales or customer-facing roles is a plus.
Skills:
Customer Analysis, Customer Satisfaction Management, Presentation Skills, Customer Focused Sales, Negotiations Skills, Communication Skills,