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Main Responsibilities:

1. Develop and execute program strategies that align with the organization's goals and objectives.
2. Lead and mentor a team of project managers and cross-functional teams, providing guidance, support, and empowerment.
3. Collaborate with executive leadership to define program scope, objectives, and success criteria.
4. Establish and maintain relationships with stakeholders, clients, vendors, and partners.
5. Monitor and manage program budgets, ensuring optimal resource allocation and financial control.
6. Identify and assess program-level risks, and proactively develop strategies to mitigate them.
7. Lead program review meetings, executive updates, and strategic planning sessions.
8. Drive the development and maintenance of program documentation, guidelines, and standard operating procedures.
9. Oversee the alignment and prioritization of projects within the program, ensuring efficient resource utilization.
10. Analyze program performance data, identify trends, and make informed decisions to drive continuous improvement.
11. Foster a culture of innovation and collaboration, encouraging cross-functional knowledge sharing.
12. Provide strategic insights and recommendations to leadership based on program performance and insights.
13. Champion the adoption of best practices, methodologies, and tools across the program management team.
14. Collaborate with stakeholders to ensure clear communication and alignment throughout the program lifecycle.

Qualifications, Experience and Skills:

• Masters project management / MBA-MIS or bachelor’s degree in computer science/ software engineering/ project management /computer engineering from HEC recognized University.
• 10-15 Years in managing IT and software development projects.
• Extensive experience as a Program Manager, overseeing a portfolio of complex projects.
• Proven leadership skills, including team management, strategic thinking, and vision-setting.
• Excellent communication, negotiation, and stakeholder management abilities.
• In-depth knowledge of program management methodologies and industry best practices.
• Advanced proficiency in project management software, reporting tools, and data analysis.
• PMP or PgMP certification will be preferred.
• Strong financial acumen, including budgeting, financial management, and cost optimization.
• Experience in risk management and proactive problem-solving.
• Demonstrated ability to drive process improvements and optimize program delivery.
• Track record of driving innovation and fostering cross-functional collaboration.
• Conflict resolution skills and the ability to navigate complex organizational dynamics.
• Understanding of business processes of trade, logistics, supply chain, E-commerce, and transport will be an added advantage.
• Strategic program planning and execution.
• Team leadership and mentorship.
• Stakeholder communication and management.
• Budgeting and financial management.
• Risk assessment and mitigation.
• Process optimization and innovation.
• Data analysis and decision-making.
• Quality control and assurance.
• Cross-functional collaboration and influence.
• Conflict resolution and problem-solving.

Skills:

Agile Project Management, Microsoft Power BI, Software Projects Management, Project Plans Management, Persuasion Customer,