Key Responsibilities:
- Product Stocking and Organization: Ensure that non-food items (such as household goods, health and beauty products, personal care items, and other merchandise) are properly stocked and displayed on shelves or in appropriate areas.
- Inventory Management: Monitor inventory levels of non-food products and assist in ordering additional stock when needed. Report low stock or discontinued items to the department manager.
- Product Knowledge: Maintain knowledge of the store's non-food product offerings to assist customers in making informed purchasing decisions. Stay informed about sales, promotions, and new products.
- Customer Service: Assist customers with inquiries, product recommendations, and finding non-food items in the store. Provide excellent service to create a positive shopping experience.
- Product Display: Set up and maintain eye-catching product displays to drive sales, ensuring they are clean, organized, and fully stocked.
- Price Tagging and Labeling: Ensure all products are correctly labeled with up-to-date pricing and product information. Make sure that promotional signage is displayed and accurate.
- Product Rotation: Ensure that items are rotated to maintain product freshness, remove damaged or expired items, and ensure that shelves are tidy and organized.
- Sales Assistance: Actively promote non-food products and highlight store promotions, sales, and special offers to customers.
- Cleaning and Maintenance: Maintain the cleanliness of the non-food product aisles, shelves, and storage areas. Ensure the area is free of debris and organized for optimal customer shopping experience.
- Handling Returns and Exchanges: Assist customers with returns, exchanges, and resolving issues related to non-food products, following company procedures.
- Safety and Compliance: Ensure all products are handled, stored, and displayed in accordance with health and safety guidelines. Report any hazards or safety concerns to management.
- Team Collaboration: Work with other team members to ensure smooth operations, assist with restocking in other departments when needed, and contribute to the overall store success.
Qualifications:
- Education: Matric Or Inter
- Experience: Previous experience in retail or customer service is preferred, but not required. Training will be provided.
Skills:
Coordination Skills, Non Food Retail, Communication Skills,
