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Pakistan Single Window

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

Pakistan Single Window

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

Pakistan Single Window

Strategic Advisor

Pakistan Single Window. Pakistan

Islamabad, Pakistan

2025-02-05

Responsibilities

1. Review Project Work Products and Outcomes:

i. Assess all deliverables from Maersk, particularly related to Business Process Reengineering (BPR), solution design and technical architecture.
ii. Review other project artifacts against stakeholder and project objectives.
iii. Evaluate the feasibility of proposed changes within the existing operational and technical landscape.
iv. Provide detailed recommendations on gaps and enhancements required for alignment with PSW objectives.

2. Prepare a Gap Analysis:

i. Identify technical and domain gaps between proposed outcomes as per the approved design and the current state of WeBOC.
ii. Identify infrastructure and human resource gaps, and outline critical steps needed to achieve the proposed outcomes within the defined project timelines.
iii. Analyse the existing PSW project management, business, operational, and technical capabilities, identify gaps, and recommend actions for aligning technical, procedural, and operational elements of the project.

3. Prepare a Transformation Roadmap and Project Plan:

i. Develop a transformation roadmap and project plan with clear milestones, deliverables, and timelines.
ii. Ensure the roadmap outlines PSW’s strategic goals and operational limitations aligned with FBR’s requirements.
iii. Incorporate international best practices for trade facilitation adopted in customs systems globally.

4. Implementation Strategy:

i. Design and recommend an implementation strategy that ensures optimal delivery of the new software taking into account various options such as outsourcing, staff augmentation, off-the shelf solutions etc.
ii. Provide prioritization and propriety of gradual implementation of various components ensuring business continuity.
iii. Advise on the most appropriate technology stack capable of incorporating and integrating with emerging technologies, and third party systems.

5. Product Evaluations:

i. Provide advisory support for evaluating critical systems, including:
1. Risk Management System (RMS)
2. Customs Management System (CMS)
3. Other relevant trade and customs platforms.

ii. Recommend improvements or replacements, ensuring alignment with international best practices.
iii. Help conduct market assessments of various solutions to help determine the optimal way forward

6. Resource Assessments and Assignments:

i. Assess resource requirements for achieving the project’s goals, including staffing, skills, and tools.
ii. Advise PSW on optimal resource allocation to address gaps in capacity and expertise.
iii. Recommend strategies for staff augmentation, training, or outsourcing where necessary.
iv. Support PSW in identifying and hiring suitable national and international resources

7. Stakeholder Alignment and Communication:

i. Support PSW in aligning stakeholders (FBR, OGAs, trade bodies) around project goals and outcomes.
ii. Provide input on communication strategies to manage expectations and ensure buy-in.

8. Monitoring and Reporting:

i. Develop progress monitoring frameworks for project milestones and deliverables.
ii. Develop a risk management framework addressing potential challenges such as delays, resource constraints, or technical hurdles in the implementation of the project.
iii. Provide continuous feedback on system architecture, quality, and adequacy of developed products in terms of proposed features and desired outcomes.
iv. Provide regular reports and briefings to PSW leadership and the steering committee on project progress.

Qualifications:

  • MBA/Master’s in the professional field
  • Proven experience leading large-scale IT transformation projects in customs, trade facilitation, or public sector systems.
  • Strong understanding of system architecture, microservices-based platforms, and business process automation.
  • Expertise in customs digitalization, National single window systems (NSW), risk management systems, and customs management platforms.
  • Experience in policy reform, process reengineering, and system integration for trade facilitation.
  • Ability to map, analyze, and redesign trade and customs-related business processes for efficiency and automation.
  • Experience working with government agencies, trade organizations, and international bodies (WCO, World Bank, IFC, etc.).
  • Prior experience working with PSW, FBR, or similar public sector entities shall be considered an advantage
  • Knowledge of global best practices in customs and border management digitalization.
  • Excellent communication skills and project management skills.
  • Strong problem-solving skills, data-driven decision-making, and analytical capabilities.
  • Ability to align digital initiatives with national trade policies and economic goals.

Skills:

Communication Skills, System Architect, Risk Management and Planning, IT Transformation, Trade Knowledge, Critical Analysis, Business Development Process,
 

Salary 500000
Job Type First Shift (Day)
Qualification Master’s
Experience 9 Years
Sectors Software & Web Development
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2025-02-22