Similar Jobs

Scope of Work

The Customs and Trade Facilitation Advisor will undertake the following tasks, organized into distinct phases:

Stakeholder Engagement:

1. Lead the engagement with Pakistan Customs officials, other relevant government agencies (OGAs), and trade bodies to gather comprehensive requirements and feedback on the new WeBOC system.
2. Conduct workshops, focus group discussions, interviews, or surveys to understand stakeholder needs, expectations, and pain points with the existing system.
3. Document and analyze stakeholder requirements, ensuring they are incorporated into the design and development of the new WeBOC system.

Customs Domain Expertise:

• Provide expert advice on all aspects of customs operations, including imports, exports, transit trade, warehousing, and risk management.
• Review and analyze existing customs procedures and identify areas for improvement and modernization.
• Ensure the new WeBOC system complies with relevant national and international regulations and standards.
• Deliverable: A comprehensive report on stakeholder requirements, including recommendations for modernization and alignment with international best practices.

Develop Use Cases:

• Collaborate with the Strategic Advisor, Product Strategy, Management & Delivery Lead, and the AI, Data & SW Architecture Lead to develop detailed use cases/user stories for the new WeBOC system.
• Provide domain expertise to ensure the use cases accurately reflect customs procedures, regulatory requirements, and stakeholder needs.
• Contribute to the prioritization of use cases based on their criticality and alignment with PSW's and Federal Board of Revenue’s strategic goals.

Design Risk Management Framework:

• Collaborate with the relevant stakeholders including the Strategic Advisor, Product Strategy, Management & Delivery Lead, AI, Data & Software Architecture Lead, and other allied stakeholders on the design of a comprehensive risk management framework for the new WeBOC system, ensuring best international risk management practices are incorporated.
• Identify potential risks and vulnerabilities related to customs operations, data security, and trade facilitation.
• Develop mitigation strategies and incorporate risk management considerations into the overall system design.

Stakeholder Communication and Training:

• Develop and implement communication strategies to keep stakeholders informed about the project's progress and address any concerns.
• Facilitate workshops and training sessions to educate and socialize stakeholders on the new system's features, benefits, and functionalities.
• Develop training materials and knowledge transfer resources for PSW staff and other stakeholders to ensure smooth adoption of the new WeBOC system.

Ongoing Support and Collaboration:

• Provide ongoing support and guidance to the technical team during the implementation and testing phases.
• Collaborate with the AI, Data & Software Architecture Lead to ensure the implemented system aligns with the designed data architecture and risk management framework.
• Contribute to the development of user manuals, documentation, and other knowledge transfer resources.
• Deliverable: Comprehensive training materials and knowledge transfer resources for PSW staff and other stakeholders, along with ongoing support and guidance throughout the implementation phase.

Required Qualifications:

• Master’s degree in a relevant field (e.g., economics, international trade, public policy).
• 10+ years of experience in customs operations, trade facilitation, or a related field.
• Deep understanding of Pakistan's customs regulations and procedures.
• Familiarity with international best practices in customs modernization and trade facilitation.
• Excellent analytical, communication, and stakeholder management skills.
• Prior experience working with PSW, FBR, or similar public sector entities is highly desirable.
• Prior experience of data strategy consulting is highly desirable.

Skills:

IT Risk Management, Support & Collaboration, Analytical Skills, Communication Skills,