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Pakistan Single Window

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

Pakistan Single Window

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

Pakistan Single Window

Subject Matter Expert - Customs and Trade Data Analytics

Pakistan Single Window. Pakistan

Islamabad, Pakistan

2025-02-05

Scope of Work

The Customs and Trade Facilitation Advisor will undertake the following tasks, organized into distinct phases:

Stakeholder Engagement:

  1. Lead the engagement with Pakistan Customs officials, other relevant government agencies (OGAs), and trade bodies to gather comprehensive requirements and feedback on the new WeBOC system.
  2. Conduct workshops, focus group discussions, interviews, or surveys to understand stakeholder needs, expectations, and pain points with the existing system.
  3. Document and analyze stakeholder requirements, ensuring they are incorporated into the design and development of the new WeBOC system.

Customs Domain Expertise:

  • Provide expert advice on all aspects of customs operations, including imports, exports, transit trade, warehousing, and risk management.
  • Review and analyze existing customs procedures and identify areas for improvement and modernization.
  • Ensure the new WeBOC system complies with relevant national and international regulations and standards.
  • Deliverable: A comprehensive report on stakeholder requirements, including recommendations for modernization and alignment with international best practices.

Develop Use Cases:

  • Collaborate with the Strategic Advisor, Product Strategy, Management & Delivery Lead, and the AI, Data & SW Architecture Lead to develop detailed use cases/user stories for the new WeBOC system.
  • Provide domain expertise to ensure the use cases accurately reflect customs procedures, regulatory requirements, and stakeholder needs.
  • Contribute to the prioritization of use cases based on their criticality and alignment with PSW's and Federal Board of Revenue’s strategic goals.

Design Risk Management Framework:

  • Collaborate with the relevant stakeholders including the Strategic Advisor, Product Strategy, Management & Delivery Lead, AI, Data & Software Architecture Lead, and other allied stakeholders on the design of a comprehensive risk management framework for the new WeBOC system, ensuring best international risk management practices are incorporated.
  • Identify potential risks and vulnerabilities related to customs operations, data security, and trade facilitation.
  • Develop mitigation strategies and incorporate risk management considerations into the overall system design.

Stakeholder Communication and Training:

  • Develop and implement communication strategies to keep stakeholders informed about the project's progress and address any concerns.
  • Facilitate workshops and training sessions to educate and socialize stakeholders on the new system's features, benefits, and functionalities.
  • Develop training materials and knowledge transfer resources for PSW staff and other stakeholders to ensure smooth adoption of the new WeBOC system.

Ongoing Support and Collaboration:

  • Provide ongoing support and guidance to the technical team during the implementation and testing phases.
  • Collaborate with the AI, Data & Software Architecture Lead to ensure the implemented system aligns with the designed data architecture and risk management framework.
  • Contribute to the development of user manuals, documentation, and other knowledge transfer resources.
  • Deliverable: Comprehensive training materials and knowledge transfer resources for PSW staff and other stakeholders, along with ongoing support and guidance throughout the implementation phase.

Required Qualifications:

  • Master’s degree in a relevant field (e.g., economics, international trade, public policy).
  • 10+ years of experience in customs operations, trade facilitation, or a related field.
  • Deep understanding of Pakistan's customs regulations and procedures.
  • Familiarity with international best practices in customs modernization and trade facilitation.
  • Excellent analytical, communication, and stakeholder management skills.
  • Prior experience working with PSW, FBR, or similar public sector entities is highly desirable.
  • Prior experience of data strategy consulting is highly desirable.

Skills:

IT Risk Management, Support & Collaboration, Analytical Skills, Communication Skills,
 

Salary 500000
Job Type First Shift (Day)
Qualification Master’s
Experience 10 Years
Sectors Client Services & Customer Support
Gender No Preference
Industry Information Technology
Career Level Experienced Professional
Job Expiry Date 2025-02-22