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What You'll Do:

1. The Supply Assistant will play a critical role in managing daily operations related tasks including Captain lead transcription and Captain support. The responsibilities include:
2. Handling key day-to-day activities such as data collection, document retrieval, uploading, and data entry (transcription).
3. Solving Captain support tickets coming in from diverse channels
4. Managing assigned tasks for a specific market while providing support for similar tasks in other markets as needed.
5. Ensuring Service Level Agreements (SLAs) for transcription and support tickets are consistently met by completing tasks within the defined timelines.
6. Ensuring the accuracy and standardization of data entry.
7. Supporting day-to-day supply operations to ensure smooth functioning.
8. Contributing to maintaining reliability and enhancing the experience across all operational verticals.

What You'll Need:

• Education: Enrolled in or completed a bachelor’s degree.
• Experience: 0-1 year of relevant experience in a similar industry and role (1 year preferred).

Skills and Attributes:

• Proficient in both written and verbal communication in Arabic at a native level
• Good written and verbal English communication skills.
• Ability to thrive in a dynamic, hands-on operational environment, manage projects independently, and collaborate with multiple stakeholders to achieve goals.
• Self-starter with strong problem-solving abilities and the initiative to address day-to-day operational challenges with minimal supervision.
• Dependable and adaptable, comfortable with changes and new assignments.
• High attention to detail and strong comprehension skills.
• Ability to troubleshoot effectively and work collaboratively in a team environment.

Skills:

Communication Skills, Fluent in English, Coordination Skills,