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MTBC

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

MTBC

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

MTBC

System Support Engineer

MTBC. Pakistan

Rawalpindi, Pakistan

2024-10-21

Key Responsibilities:

  1. Research and identify solutions for software and hardware issues, tracking them to resolution within agreed time limits.
  2. Provide prompt and accurate feedback to users, ensuring high levels of customer satisfaction.
  3. Diagnose and troubleshoot technical issues, including account setup and network configuration.
  4. Install, configure, test, and maintain operating systems, application software, and system management tools.
  5. Assist in establishing a robust networking environment by installing, configuring, testing, and documenting network systems according to design specifications.
  6. Support day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruptions.
  7. Provide technical support by responding to work orders and tickets from users, analyzing and resolving reported network problems.
  8. Assist in producing documentation for installations, network topology, and troubleshooting communications hardware or software.
  9. Quickly learn new or unfamiliar technologies and products using available documentation and internet resources.

Skills and Qualifications:

  • Strong knowledge of computer networks, including DNS and DHCP.
  • Excellent troubleshooting skills with a focus on problem resolution.
  • Proficient in installing and configuring Microsoft Windows Operating Systems and email client applications.
  • Good understanding of computer systems, Windows Servers, and Active Directory in a domain environment.
  • Strong communication skills, both verbal and written.
  • Ability to multitask effectively in a fast-paced environment.
  • Proven problem-solving skills and attention to detail.

Preferred Qualifications:

  • Previous experience in a system support or network support role.
  • Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate) are a plus.

Skills:

Cisco Networking Devices Command, Operating System Administration, Computer Network Operations, Systems Management, Network Security Implementation, Network Monitoring,
 

Salary 70000
Job Type Rotating
Qualification Bachelor
Experience 1 Year
Sectors Computer Networking
Gender No Preference
Industry Information Technology
Career Level Entry Level
Job Expiry Date 2024-11-19