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HR WAYS (PRIVATE) LIMITED

HR Officer

MicroMerger (Pvt.) Ltd.

We are seeking a detail-oriented and proactive HR Officer to join our dynamic Human Resources team. The ideal candidate will be responsible for supporting various HR functions and ensuring the smooth and efficient operation of day-to-day HR activities. The HR Officer will play a crucial role in recruitment, on boarding, employee relations, and HR administration.HR Officer responsibilities will span across various HR activities, contributing to the overall success of the company's workforce management.

Key Responsibilities:

1: Recruitment and On boarding:

  • Manage end-to-end recruitment processes, including job posting, sourcing, interviewing, and selection.
  • Conduct orientation sessions for new employees, ensuring a smooth on boarding experience.

2: Employee Relations:

  • Handle employee queries and concerns, providing effective and timely resolutions.
  • Foster a positive work environment by promoting employee engagement initiatives and addressing employee relations issues.

3: Performance Management:

  • Assist in the implementation and management of performance appraisal systems.
  • Work closely with managers to address performance issues and provide guidance on improvement strategies.

4: Training and Development:

  • Identify training needs within the organization and coordinate training programs.
  • Support the development of employee skills through various learning and development initiatives.

5: HR Policies and Compliance:

  • Ensure compliance with HR policies and relevant employment laws.
  • Assist in the development and updating of HR policies and procedures.

6: Data Management:

  • Maintain accurate and up-to-date employee records in the ERP.
  • Generate HR reports and analytics as required by the management.

7: Benefits Administration:

  • Administer employee benefits programs, including health insurance, leave policies, and other perks.
  • Communicate benefits information to employees and address inquiries.

8: Exit Management:

  • Conduct exit interviews and analyze data to identify trends and areas for improvement.
  • Ensure a smooth transition for departing employees.

Qualifications:

  1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  2. Proven experience of at least 3 years in a similar HR role.
  3. Strong understanding of HR practices, employment laws, and industry trends.
  4. Excellent communication and interpersonal skills.
  5. Proficient in ERP and MS Office suite.
  6. Certifications in HR management will be an added advantage.

Personal Attributes:

  • Integrity and confidentiality in handling HR information.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and collaboratively in a team.
  • Detail-oriented with strong organizational skills.

Skills:

Strong Understanding Of HR Policies, Communication Skills, Multitasking Skills, Enterprise Resource Planing Software, Employee Relations Management,
 

HR WAYS (PRIVATE) LIMITED

HR Intern

MicroMerger (Pvt.) Ltd.

The HR Intern will support daily HR operations by managing records, updating employee data on the ERP system, assisting with onboarding, training, and employee engagement activities. The incumbent will ensure proper documentation and compliance.

Key Responsibilities:

  1. Post, update, and ascertain employment records, and obtain documentation from the employees
  2. Maintaining a database of individuals.
  3. Processing of documentation for records and background checks.
  4. Assisting in the onboarding procedures.
  5. Assisting in maintaining employee records on ERP.
  6. Update our internal databases with new employee information, including contact details and employment forms
  7. Sending reference check emails for newly hired employees and following up accordingly.
  8. Assisting in employee orientation.
  9. Assisting in Training and Development activities.
  10. Participate in organizing company events and careers days
  11. Assisting in day-to-day operations of the HR functions and responsibilities.
  12. Planning and execution of employee engagement events.
  13. Maintaining HR presence on different social media channels including LinkedIn etc.
  14. Any other duties assigned by HOD

Qualification & Skills:

  • Minimum Bachelor's in Business Administration (HR)
  • Freshers are also encouraged to apply.
  • Strong Analytical Skills.
  • Self-Management.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Good Communication skills.

Skills:

Employee Relations Management, MS Office, Communication Skills, Analytical Skills,
 

HR WAYS (PRIVATE) LIMITED

Telesales Representative

HR WAYS (PRIVATE) LIMITED. Pakistan

Lahore, Pakistan

2025-02-24

The Telesales Representative will play a vital role in driving the company's revenue growth by nurturing high-quality leads. This position requires sales skills to nurture leads, and ultimately convert them into sales opportunities. The ideal candidate will be proactive, data-driven, and possess excellent communication skills. Candidates should be adept at cold calling and telesales.

Key Responsibilities:

Lead Qualification:

  1. Conduct outbound calls to potential business customers to introduce and sell energy products and services.
  2. Engage with leads through emails, calls, and social media to understand their needs and qualify them based on defined criteria.
  3. Use lead scoring systems to prioritize leads for the sales team.

Lead Nurturing:

  • Conduct follow-up communications to nurture leads and convert them into sales.
  • Build and maintain relationships with potential customers through regular follow-ups and personalized communication.
  • Educate leads about the company's products or services, addressing any questions or concerns.

Campaign Management:

  • Update and maintain customer information and sales activities in the CRM system.
  • Monitor and analyze campaign performance, adjusting strategies as needed to optimize results.

Data Analysis and Reporting:

  • Track and analyze lead generation metrics, providing regular reports to the sales and marketing teams.
  • Use data insights to refine lead generation strategies and improve conversion rates.

Collaboration:

  • Work closely with the sales team to ensure a seamless handoff of qualified leads.

Requirements:

  1. Bachelor's degree in Business Administration or a related field.
  2. 2+ years of experience in lead generation, sales, or marketing.
  3. Strong research and analytical skills.
  4. Excellent communication and interpersonal skills in English.
  5. Proficiency in using CRM software and lead generation tools.
  6. Ability to work independently and as part of a team.

Personal Attributes:

  • Results-oriented with a strong drive to achieve targets.
  • Creative thinker with the ability to develop innovative lead-generation strategies.
  • High level of organization and attention to detail.

Holidays:

  • All UK public holidays (currently standing at 8 days in the UK).
  • Whilst we make every effort to keep your work-life balance, some flexibility to these hours may be required during the busiest periods.

Other Details:

  • Experience: 2+ years
  • Timing: Monday to Friday (2 pm - 10 pm, Evening Shift)
  • Working Mode: Onsite - Full Time
  • Salary: Depends on experience

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional development and career advancement.

Skills:

Fluent in English, Telemarketing Skills, Communication Skills,
 

Salary 60000
Job Type First Shift (Day)
Qualification Bachelor
Experience 2 Years
Sectors Telemarketing
Gender No Preference
Industry Recruitment / Employment Firms
Career Level Experienced Professional
Job Expiry Date 2025-03-25